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Quotes About Operations

In other words, when we conflate deployment and release, it makes it difficult to create accountability for successful outcomes—decoupling these two activities allows us to empower Development and Operations to be responsible for the success of fast and frequent deployments, while enabling product owners to be responsible for the successful business outcomes of the release (i.e., was building and launching the feature worth our time).
~ Gene Kim
If you think IT Operations has nothing to learn from Plant Operations, you're wrong. Dead wrong," he says. "Your job as VP of IT Operations is to ensure the fast, predictable, and uninterrupted flow of planned work that delivers value to the business while minimizing the impact and disruption of unplanned work, so you can provide stable, predictable, and secure IT service.
~ Gene Kim
You must figure out how to control the release of work into IT Operations and, more importantly, ensure that your most constrained resources are doing only the work that serves the goal of the entire system, not just one silo.
~ Gene Kim
Without these self-service Operations platforms, the cloud is just Expensive Hosting 2.0.
~ Gene Kim
The plot is simple: First, you take an urgent date-driven project, where the shipment date cannot be delayed because of external commitments made to Wall Street or customers. Then you add a bunch of developers who use up all the time in the schedule, leaving no time for testing or operations deployment. And because no one is willing to slip the deployment date, everyone after Development has to take outrageous and unacceptable shortcuts to hit the date.
~ Gene Kim
By adding the expertise of QA, IT Operations, and Infosec into delivery teams and automated self-service tools and platforms, teams are able to use that expertise in their daily work without being dependent on other teams.
~ Gene Kim
For the last decade, like clockwork, new CIOs would come and go every two years. They stay just long enough to understand the acronyms, learn where the bathrooms are, implement a bunch of programs and initiatives to upset the apple cart, and then they're gone. CIO stands for "Career Is Over." And VPs of IT Operations don't last much longer.
~ Gene Kim
A developer jamming in an urgent change so he could go on vacation—possibly as part of some urgent project being driven by John Pesche, our Chief Information Security Officer. Situations like this only reinforce my deep suspicion of developers: They're often carelessly breaking things and then disappearing, leaving Operations to clean up the mess.
~ Gene Kim
I've figured out that the trick to a long career in IT Operations management is to get enough seniority to get good things done but to keep your head low enough to avoid the political battles that make you inherently vulnerable.
~ Gene Kim
our goal is to create fast feedback and fast forward loops wherever work is performed, at all stages of the technology value stream, encompassing Product Management, Development, QA, Infosec, and Operations. This
~ Gene Kim
The Goal by Dr. Eli Goldratt.
~ Gene Kim
One of the inherent challenges with initiatives such as DevOps transformations is that they are inevitably in conflict with ongoing business operations. Part
~ Gene Kim
Complex work is managed so that problems in design and operations are revealed.
~ Gene Kim
I've figured out that the trick to a long career in it Operations management is to get enough seniority to get good things done
~ Gene Kim
Another way we can enable more market-oriented outcomes is by enabling product teams to become more self-sufficient by embedding Operations engineers within them, thus reducing their reliance on centralized Operations.
~ Gene Kim
War like any other racket, pays high dividends to the very few. The cost of operations is always transferred to the people who do not profit.
~ General Smedley Butler
By contrast, the early majority want to buy a productivity improvement for existing operations. They are looking to minimize the discontinuity with the old ways. They want evolution, not revolution. They want technology to enhance, not overthrow, the established ways of doing business. And above all, they do not want to debug somebody else's product. By the time they adopt it, they want it to work properly and to integrate appropriately with their existing technology base.
~ Geoffrey A. Moore
major in the 1st Division added. That major always took a large number of shirkers for granted, relying throughout on that "certain number of men who can be depended upon, as a general thing, to begin and end all military operations.
~ Geoffrey Wawro
Nevertheless, I do know that we are part of a danger zone, we have military operations in Afghanistan and we're training the Iraqi police force. The terrorists also have us in their sights.
~ Otto Schily
The United States is deeply concerned by Turkey's announced intentions to begin offshore drilling operations in an area claimed by the Republic of Cyprus as its Exclusive Economic Zone.
~ Morgan Ortagus
We turned our planes around after landing and got them off again in 20 minutes back in the early days; 15 minutes in many cases. That gave us a huge cost advantage because we could do more flying in a day with a single plane than anybody else.
~ Herb Kelleher
It turns out that, if you want to know what the U.S. military is doing in Africa, it's advantageous to be connected to a large engineering or construction firm looking for business.
~ Nick Turse
The operations of the federal government will be most extensive and important in times of war and danger; those of the State governments, in times of peace and security.
~ James Madison
You will not find it difficult to prove that battles, campaigns, and even wars have been won or lost primarily because of logistics.
~ Dwight D. Eisenhower