Quotes About Inspiration

motivation comes from feeling—knowledge isn't enough to motivate change. But motivation also comes from confidence. The Elephant has to believe that it's capable of conquering the change. And there are two routes to building people's confidence so that they feel "big" relative to their challenge. You can shrink the change or grow your people (or, preferably, both).

if appropriate, add an element of surprise.

We want what we might call a destination postcard—a vivid picture from the near-term future that shows what could be possible. That

Once they've helped patients identify specific and vivid signs of progress, they pivot to a second question, which is perhaps even more important. It's the Exception Question: "When was the last time you saw a little bit of the miracle, even just for a short time?

A sense of purpose seems to spark "above and beyond" behaviors.

But isn't the use of a template or a checklist confining? Surely we're not arguing that a "color by numbers" approach will yield more creative work than a blank-canvas approach? Actually, yes, that's exactly what we're saying.

To get the Elephant off its duff, you need to reassure it that the task won't be so bad.

action triggers can have a profound power to motivate people to do the things they know they need to do.

community for bright spots—successful efforts worth emulating.

When you engineer early successes, what you're really doing is engineering hope. Hope is precious to a change effort. It's Elephant fuel.

Life is full of "form letter in an envelope" moments, waiting to be transformed into something special.

When you engineer early successes, what you're really doing is engineering hope. Hope is precious to a change effort.

to defy the forgettable flatness of everyday work and life by creating a few precious moments.

he didn't need to create new believers so much as he needed to unleash the believers he already had.

If you've finished Switch and are hungry for more, visit the book's website: heathbrothers.com

He inspired them to feel more determined, more ready, more motivated. And when you build people up in this way, they develop the strength to act.

Influencer, by Kerry Patterson

Effective visions expressed values that allow employees to identify with the organization…. One manager at a glass company suggested, 'it's hard to get excited about 15% return on equity.

Exception Question: "When was the last time you saw a little bit of the miracle, even just for a short time?

When was the last time you saw a little bit of the miracle, even just for a short time?

Best of all, bright spots solve the "Not Invented Here" problem.

Rule #1. Simpler Is Better: Round with Enthusiasm.

encouragement is critical, because it's self-reinforcing.

PRIDE: Defining moments capture us at our best—moments of achievement, moments of courage.