Quotes About Communication

Why did you stop working just now?" The answer from inside the lab was often, "How did you know?" to which we would reply, "We have a window to your soul.

Dawes showed that marital stability is well predicted by a formula: frequency of lovemaking minus frequency of quarrels

The media do not just shape what the public is interested in, but also are shaped by it.

If you care about being thought credible and intelligent, do not use complex language where simpler language will do. My

When experts and the public disagree on their priorities, he says, "Each side must respect the insights and intelligence of the other.

social influences create significant noise across groups.

I found in the collaboration was that Amos frequently saw the point of my vague ideas much more clearly than I did.

She did not forget about the meeting. She was completely focused on something else when the meeting was set and she just didn't hear you.

raramente nos quedamos sin saber qué responder. Es cierto que en ocasiones nos enfrentamos a

Simple, common gestures can also unconsciously influence our thoughts and feelings.

In a memorable example, Dawes showed that marital stability is well predicted by a formula: frequency of lovemaking minus frequency of quarrels You don't want your result to be a negative number.

It is difficult to reconstruct what it was that took us years, long hours of discussion, endless exchanges of drafts and hundreds of e-mails negotiating over words, and more than once almost giving up. But this is what always happens when a project ends reasonably well: once you understand the main conclusion, it seems it was always obvious.

Learning medicine consists in part of learning the language of medicine. A deeper understanding of judgments and choices also requires a richer vocabulary than is available in everyday language.

every human being has had the experience of not telling someone to go to hell. One

We can live comfortably with colleagues without ever noticing that they actually do not see the world as we do.

we pay more attention to the content of messages than to information about their reliability

In an article titled "Consequences of Erudite Vernacular Utilized Irrespective of Necessity: Problems with Using Long Words Needlessly," he showed that couching familiar ideas in pretentious language is taken as a sign of poor intelligence and low credibility

common gestures can also unconsciously influence our thoughts and feelings.

Framing effects: Different ways of presenting the same information often evoke different emotions. The statement that "the odds of survival one month after surgery are 90%" is more reassuring than the equivalent statement that "mortality within one month of surgery is 10%." Similarly, cold

group polarization. The basic idea is that when people speak with one another, they often end up at a more extreme point in line with their original inclinations. If, for example, most people in a seven-person group tend to think that opening a new office in Paris would be a pretty good idea, the group is likely to conclude, after discussion, that opening that office would be a terrific idea.

clear, simple, salient, and meaningful disclosures.

We were sufficiently similar to understand each other easily, and sufficiently different to surprise each other.

the long-term success of a relationship depends far more on avoiding the negative than on seeking the positive. Gottman estimated that a stable relationship requires that good interactions outnumber bad interactions by at least 5 to 1. Other asymmetries in the social domain are even more striking. We all know that a friendship that may take years to develop can be ruined by a single action.

remarkable absence of systematic training for the essential skill of conducting efficient meetings.