Quotes About Communication

Women," he snorted. "Can't live with 'em, can't return 'em for a full refund.

And why did she even wind up with that impression? He tried to think of what he might have said to imply such a thing. Could his expression really have been so mournful when Kerri had asked him about the blonde in the photograph that Kerri could only conclude Amanda was dead?

How can you not help having sex with someone?

Craig took the phone. Human beings seem to like phones a lot. They stare at them and touch them and talk to them all the time, even with a dog in the room. I do not know why. Phones do not smell at all interesting.

Bad dog, Bailey," the boy said crossly. I was astounded. Bad dog? Me? They had accidentally locked me in the garage and forgotten about me and left me there all day, but I was willing to forgive them. Why were they scowling like that and shaking their fingers at me?

Simply put, there is no substitute for meeting and listening to dissatisfied customers directly.

Tell everyone what you want to do and someone will want to help you do it.

The worker is not the problem. The problem is at the top! Management!

People generally want to do the right thing, but in a large organization, they frequently don't really understand what is the right thing.

On production floors and in corporate offices, sociological verbiage has replaced a basic understanding of human behavior.

MBWA (management by walking around) is hardly ever effective. The reason is that someone in management, walking around, has little idea about what questions to ask, and usually does not pause long enough at any spot to get the right answer.

Two items from two different suppliers met the specifications, yet they were sufficiently different for one to be usable, the other usable only with costly rework, a heavy loss to the plant. The explanation was that one supplier understood what the blocks were to be used for , the other did not - he mere satisfied the specifications.

She asked a vendor if it would not be a good idea to inform the customer that his order will come late. No, he would get mad. Well, what happens when you deliver order late? He gets mad. Then why didn't you tell him in advance, so that he could prepare? He would get mad twice.

A new president came, talked with the head of sales, design, manufacturing, consumer research, and so forth. Everybody was doing a superb job, and had been doing so for years. Nobody had any problems. Yet somehow or other the company was going down the tube. Why? The answer was simple. Each staff area was sub-optimizing its own work, but not working as a team for the company.

What good comes of making a suggestion to foreman? He just smiles and walks away.

I could do a much better job (fewer mistakes) if I knew what the program is to be used for. The specifications don't tell me what I need to know (programmer).

It is a sore point, because you do have advantages if you have access to more than one language. You also have problems, because on bad days you don't trust yourself, either in your first or your second language, and so you feel like a complete halfwit.

I am beginning to lose patience With my personal relations. They are not deep And they are not cheap.

All I have is a voice To undo the folded lie.

For poetry makes nothing happen: it survivesIn the valley of its saying where executivesWould never want to tamper

Art is our chief means of breaking bread with the dead.

Poetry makes nothing happen. It survives in the valley of its saying.

Precisely because we do not communicate by singing, a song can be out of place but not out of character; it is just as credible that a stupid person should sing beautifully as that a clever person should do so.

That the speech of self-disclosure should be translatable seems to me very odd, but I am convinced that it is. The conclusion that I draw is that the only quality which all human being without exception possess is uniqueness: any characteristic, on the other hand, which one individual can be recognized as having in common with another, like red hair or the English language, implies the existence of other individual qualities which this classification excludes.