Quotes About Communication

Commandment 3: Learn to recognize and decode nonverbal behaviors that are universal

Commandment 4: Learn to recognize and decode idiosyncratic nonverbal behaviors.

literature. There has been a myth for decades, now well debunked by more than twenty studies, that a person looking away or to the side while answering a question is being deceptive.

Commandment 8: Learning to detect false or misleading nonverbal signals is also critical.

Blocking behaviors may manifest in the form of closing the eyes, rubbing the eyes, or placing the hands in front of the face. The person may also distance herself from someone by leaning away, placing objects (a purse) on her lap, or turning her feet toward the nearest exit.

predators and habitual liars actually engage in greater eye contact than most individuals, and will lock eyes with you. Research clearly shows that Machiavellian people (for example, psychopaths, con men, and habitual liars) will actually increase eye contact during deception (Ekman, 1991, 141–142).

A rule of thumb: the truth teller merely conveys, while the liar often tries to convince.

you want to be a leader, lead and be visible. Don't hide in your office; walk the floors and talk to your staff.

Conversely, when we gaze away during a conversation, we tend to do so to engage a thought more clearly without the distraction of looking at the person with whom we are talking. This behavior is often mistaken as rudeness or as personal rejection, which it is not. Nor is it a sign of deception or disinterest; in fact, it is actually a comfort display (Vrij, 2003, 88–89).

USING PACIFIERS TO READ PEOPLE MORE EFFECTIVELY

Concerted (effortful) observation—is absolutely essential to reading people and detecting their nonverbal tells successfully.

You never have to explain what you don't say.

I learned at an early age about deception. People often lie, but their nonverbals usually reveal how they actually feel.

Lending books to other people is merely a shrewd form of housecleaning.

I got something to say to you, big shot. Say it, then, I said, while I'm used to the drone of your voice. I'd rather not get acclimated again.

You can be the best worker, the smartest in your field, a person who has won awards for your dedication and excellence—but if you don't somehow let people know about your talents, they won't ever call you or ask for your help.

Poetry is like a beef bouillon cube; it's hardly ever needed (or perhaps never needed at all); it sits in its precious wrapper, well out of view, until everyone has forgotten it's there.

A severe example is the common modern American phrase "I could care less," which, it turns out, means the same thing as "I couldn't care less.

In his play House master, one character complains of another that "he can translate English into a Greek not spoken in Greece, and Greek into an English not spoken anywhere").

Nicht um meine Sprache zu verlernen, lerne ich andere Sprachen, sondern ich gehe bloß durch fremde Gärten, um für meine Sprache Blumen zu holen.

But mind, when he explains anything to you, you won't be able to understand; but don't ask any questions, or else he will go on explaining and you will understand less than ever. Later when you have learnt more and know about things yourself, then you will begin to understand what he meant.

as to tell him so to his face. Our minister endeavored to

my tutor is very kind, and never cross, and he will explain everything to you. But mind, when he explains anything to you, you won't be able to understand; but don't ask any questions, or else he will go on explaining and you will understand less than ever. Later when you have learnt more and know about things yourself, then you will begin to understand what he meant.

You and I ought not to die,before we have explained ourselves to each other.