Quotes About Communication

Siendo un líder de nivel intermedio en una organización, su habilidad para mantener la autoridad que le han dado depende completamente de su fidelidad para servir a las personas que le dieron esa autoridad. De la misma forma, usted debe cuidarse de intentar avanzar a expensas de su líder. Y sería sabio no tener una conversación de «si yo estuviera a cargo» con otro miembro del personal. Si usted tiene problemas con sus líderes, hable con ellos.

TO GET THE BEST OUT OF PEOPLE, LEADERS MUST ASK FOR THE BEST FROM PEOPLE.

If a team is to accomplish its goals, it has to know where it stands.

No se pueden construir relaciones con personas que nos perciben de manera negativa. La confianza es el adhesivo que mantiene unida a la gente.

You have to be yourself while speaking someone else's language.

You can think the world of others, but if you never actually tell them, then you don't really help them.

Bad attitudes must be addressed. You can be sure that they will always cause dissension, resentment, combativeness, and division on a team. And

Isn't it strange how we must surrender being right in order to find what's right, how humility enables us to be authentic, vulnerable, trustworthy, and intimate with others? People are open to those who are open to them.

Rotten attitudes ruin a team. That

listener's lean.

Para ser eficaces, los líderes necesitan conectarse con la gente. Porque se debe llegar al corazón de la gente antes de pedirles una mano.

I write books to influence people I will never meet. Books increase my audience and my message.

The main point is that it's the speaker's responsibility to bring energy to the audience and to work to activate them.

The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at

Tame your tongue. If you sometimes overreact emotionally, a first step to improvement is to stop yourself from saying things you shouldn't. The next time you want to lash out, hold your tongue for five minutes, and give yourself a chance to cool down and look at things more rationally. Use this strategy repeatedly and you will find yourself in better command of your emotions.

Sometimes the best thing we can do for someone else is to hold our tongue. When tempted to give advice that's not wanted, to show off, to say "I told you so," or to point out another's error, the best policy is to say nothing. As nineteenth-century British journalist George Sala advised, we should strive "not only to say the right thing in the right place, but far more difficult, to leave unsaid the wrong thing at the tempting moment.

As a communicator, I spend a good portion of my days sharing stories. People don't care a lot about cold facts. They don't want to look at pie charts. They want excitement. They like drama. They care about pictures. They want to laugh. They want to see and feel what happened. Statistics don't inspire people to do great things. Stories do!

tell the truth interestingly.

No es necesario decir que podemos interesarnos por las personas sin liderarlas, pero no podemos liderar a las personas sin interesarnos por ellas. La gente no le seguirá si no puede llevarse bien con usted. Así son las cosas.

Matt. 13:10–13)

She said, "Look me right in the eye, and tell me you don't love me, and I'll go." He stared at her. "Miss, I do not love you." "Don't give me that rot! I'm coming with you, and that's final!" "Daphne, you just said that if I said…" "That doesn't count! I said look me right in the eye! You were staring at my nose!

I know some people who are afraid to write a business letter because they will encounter and reveal themselves.

Like all bitter men, Flint knew less than half the story and was more interested in unloading his own peppery feelings than in learning the truth.

But now that she had made him her confidant, he saw that he could not change this relationship.