Quotes About Communication

In organizations that discourage questions, on the other hand, questions and those who ask them may be seen as threatening. And when questions are not responded to openly or honestly, or are actually rejected, those who ask them can feel put down and marginalized.

Historians who carefully examined the events and details behind the disasters of the Titanic, the Challenger, and the Bay of Pigs have determined a common thread: the inability or unwillingness of participants and leaders to raise questions about their concerns. Some group members were fearful that they were the only one who had a particular concern (when, in fact, it was later discovered that many people in the group had similar concerns).

Statistics don't appeal to our need to understand cause and effect, which is why they are so frequently ignored or misinterpreted. Stories, on the other hand, are a rich means to communicate precisely because they emphasize cause and effect.

Delta Airlines recently proposed giving frequent flyers a controversial perk: the option of paying $5 extra to speak to a customer service agent in the United States, rather than be routed to a call center in India. Public disapproval led Delta to abandon the idea.

El mayor desafío al que nos vamos a enfrentar en los próximos diez, quince o veinte años es el de retomar la senda de una conversación cívica en la que, si yo digo que esto es una silla, todos estamos de acuerdo en que es una silla. Podemos discrepar sobre si es una buena silla, sobre si deberíamos cambiarla o no, sobre si queremos moverla hacia aquí o hacia allí, pero no podemos decir que es un elefante.

Appearance of "incentivize" or "incentivise" in major newspapers67 1980s 48 1990s 449 2000s 6159 2010–11 5885

I just wish I could understand my father.

It's a complete lie, why do people buy these papers? It's not the truth I'm here to say. You know, don't judge a person, do not pass judgement, unless you have talked to them one on one. I don't care what the story is, do not judge them because it is a lie.

Minorities received the highest level of positive attention and the greatest influence on the private opinions of members of the majority and on the final group decision when they communicated face-to-face. —Malcolm Gladwell, The Tipping Point

Many of the modeling mistakes are modeler's poor listening skills.

If you are the boss it's wise to remember that there are lots of things you don't know and lots of people who hope you won't find out.

The White House Situation Room is not just a room. It is a complex of multiple spaces manned 24/7 by rotating teams of duty officers and communications specialists. Team members are on loan from intelligence agencies, the State Department, and the military services.

In the years since, rule number one in crisis management, whether in the White House or during run-of-the-mill Washington scandals, has been "Tell the truth and tell it early.

So as I look at transitioning to the communication platforms of the future, I see that the beauty of Internet protocols is you get the separation of the layers between service and technology.

There are different layers of honesty—the truth of what you said and the truth of what was in your heart when you spoke the words.

Sometimes Trump eschewed the company letterhead and just annotated a copy of the offending piece of journalism and sent it to the author. When Times columnist Gail Collins called Trump a "financially embattled thousandaire," he sent her column back with her face circled. Next to it, Trump had written, "The Face of a Dog!" Sometimes

Many rich men don't allow their wives to come to their office. Many women don't know what their husbands do.

If you can't forgive someone you're close to for making a mistake, then why do apologies even exist?

A tofu birthday cake dosn't wreak a marriage; but if you cut the tofu into lewd shapes, you are probably asking for trouble. Looking back, I think we stopped being kind to each other. And we became competitors.... Love cannot be sustained under these conditions, any more that yeast will proof in cold water.

The United States Navy, during the war, used Navajos as "code-talkers" who relayed messages from ship to ship, talking in Navajo (a language not studied in Japan).

Every form of strength is also a form of weakness," he once wrote. "Pretty girls tend to become insufferable because, being pretty, their faults are too much tolerated. Possessions entrap men, and wealth paralyzes them. I learned to write because I am one of those people who somehow cannot manage the common communications of smiles and gestures, but must use words to get across things that other people would never need to say.

Don't worry where I am. I'll tell you when I get there.

Ironically, those with the least to say usually say the most and the most outwardly religious were often the most theologically unsophisticated.

You've been talking about me in therapy?""In therapy, in my sleep, in AA, in chat rooms, to strangers," I said. "Women like you are the reason therapy was invented.