Quotes About Communication

Friendships and relationships are a series of shared moments and connections, driven by conversation.

people skills and magnetism are as or more important than the actual skills involved.

Remember that even though you are trying to tell a compelling story, you are not really an entertainer on a stage. Your primary goal is not to get people to applaud and think you're awesome—the goal is to make other people feel relaxed and happy, and to get good, satisfying conversation flowing. And that means, the sooner you can get off your podium, the better!

Most conflict stems from either an emotional reaction or a fundamental misunderstanding.

Flexibility and the ability to adapt are paramount to any great conversation.

We all dislike small talk, but it does have a role. Getting to know someone happens in a sequential manner, and we cannot skip steps if we want to go deeper. It can be said that there are four stages to an interaction, and small talk is the first, followed by fact disclosure, then opinion disclosure, then emotion disclosure. The sequence can be played with, but understanding small talk's role is important.

it's easier to avoid people than to spend time with them,

Emotional intelligence is when you understand what someone is trying to convey through their words or body language, and you understand what you yourself are conveying to others through the same.

What determines whether you hit it off with someone? It's not circumstantial; rather, it's a matter of you taking charge and setting the tone to be friendly and open. Most people treat others like strangers and thus won't become friends. So change that script from the very beginning, put people at ease and let them be comfortable around you.

even if you follow these steps, sometimes people either aren't willing to engage or not good at opening up themselves. You can blast past this by using forms of elicitation, in which you put forth a topic or question in a way that a person will feel compelled to engage or elaborate. These take the form of prompting the person to reply to your recognition, encouraging mutual complaining, assisting your naiveté, and correcting your incorrect assumption or information.

With so much focus on how to extract what you want from other people, what's been lost is the seemingly simple revelation that conversation should actually be fun and enjoyable.

Tu as encore quelque chose à me dire ? lui demande-t-elle d'une voix neutre. Non, reconnaît-il, avec l'impression d'entendre ce petit déclic qui signale que le présent vient de se changer en passé.

The automatic use of Du, even to strangers if they were friends of friends, was very surprising. Sie, it seemed, meant relegation to the outer darkness and people had been known to fight with swords about the matter.

Trust is knowing that when a team member does push you, they're doing it because they care about the team.

Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.

It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.

Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.

Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.

When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

If people don't weigh in, they can't buy in.

If we don't trust one another, then we aren't going to engage in open, constructive, ideological conflict.

the fear of conflict is almost always a sign of problems.

there is no such thing as too much communication.

No one on a cohesive team can say, Well, I did my job. Our failure isn't my fault.