Quotes About Communication

When I was lost in my own thoughts, Cathy would always say, 'You're not listening to me.' She was right.

One mark of a leader is his willingness to share information.

If they lose faith in your knowledge, they lose faith in you. That grasp of the facts must be kept at a high level, for all time. You have to be accurate in what you say to the players.

The supporters were entitled to know when I was unhappy with a performance. But not an individual.

Many people cannot stop long enough to listen - especially when they become successful and all the people around them are being obsequious and pretending to hang on their every word.

There is nothing wrong with requiring time to consider a question or an argument and you can gain it without appearing to be a dithering idiot. I might say, 'I've never considered that angle – can I give it some thought?' By praising the other person's ability to make me think, I increased his willingness to wait for an answer.

Great teamwork comes from deep familiarity and developing close bonds with others. In a company, people who have worked together for a long time will know how others will react in certain situations, and may even be able to anti cipate what their colleagues might say.

I never expected the players to love me, but neither did I want them to hate me, because that would have made it impossible to extract the most from them. All I wanted was for them to respect me and follow my instructions.

If you hope to motivate people, you need to know when to prey on their insecurities and when to bolster their self-confidence. People perform best when they know they have earned the trust of their leader.

Todo el que aspire a ser un gran líder ha de lucirse a la hora de vender sus ideas y aspiraciones

I often of someone by listening to the questions they pose. It shows how they think; offers a sense of their level of experience and degree of maturity.

I always watch to see whether people can maintain eye contact because it is a good measure of their confidence.

Decisions are simpler when you are dealing with people you know well. It is far casier to gauge their opinions and weigh their judgements than the observations of strangers.

A network takes time to develop. Part comes through the passage of time, part from the way you treat others and part from reciprocity.

If you have decided you are going to get rid of someone, nothing beats honesty.

For me it's been more important to plan what I want to say, have a mental road map for the points I want to emphasise, and then try to maintain my train of thought.

a display of temper is more effective if used sparingly. I just don't believe that you can get the most out of people if they are perpetually afraid of you.

I was the puppet master, not the control freak.

Nobody had ever explained to me that working with, and through, others is by far the most effective way to do things - assuming, of course, that they understand what you want and are keen to follow. I gradually began to understand that this is the difference between management and leadership.

Anyone who aspires to be a great leader needs to excel at selling his ideas and aspira tions to others. Sometimes you have to persuade people to do things they don't want to do, or to sell them on the idea that they can achieve something they had not dreamed about.

These are exceptional examples. On the whole it is better to explain to the people around you that you care about little details, but that it's their job to attend to them.

Saber lo que es posible, establecer unas expectativas realistas y comunicarlas con la suficiente claridad para que tu equipo te siga, en especial en un entorno en el que todo el mundo quiere resultados inmediatos, es una de las aptitudes para el liderazgo más difíciles de conseguir.

In a company, people who have worked together for a long time will know how others will react in certain situations, and may even be able to anticipate what their colleagues might say.

Your telephone! Your friend Travis is in it!