Quotes About Resolution

Our successes and failures in life can be traced to how well or how badly we deal with the inevitable conflicts that confront us in society.

The root cause of all passive aggression is the human fear of direct confrontation—the emotions that a conflict can churn up and the loss of control that ensues.

Every day you face battles—that is the reality for all creatures in their struggle to survive. But the greatest battle of all is with yourself—your weaknesses, your emotions, your lack of resolution in seeing things through to the end.

A basso sings, and a soprano answers him. Then there is thunder in a clear blue sky, And, from the earth, a sigh: "This song is finished.

There was only one way this was going to end, and that was with one of us dead.

If you use these skills exactly the way we tell you to and the other person doesn't want to dialogue, you won't get to dialogue. However, if you persist over time, refusing to take offence, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then the other person will almost always join you in dialogue.

When under attack, our heart can take a similarly sudden and unconscious turn. When faced with pressure and strong opinions, we often stop worrying about the goal of adding to the pool of meaning and start looking for ways to win, punish, or keep the peace. Winning

avoid creating bad feelings or wasting our time?" It's interesting to watch what happens when people are presented with and questions after being stuck with Fool's Choices. Their faces become reflective, their eyes open wider, and they begin to think. With surprising regularity, when people are asked: "Is it possible that there's a way to accomplish both?" they acknowledge that there very well may be.

When you STATE things well and others become defensive, refuse to conclude that the issue is impossible to discuss. Think harder about your approach. Step out of the content, do what it takes to make sure your partner feels safe, and then try again to candidly STATE your view.

Start with a situation where you observe someone becoming emotional and you're still under control—such as a meeting (when you're not personally under attack and are less likely to get hooked). Do your best to get at the person's source of fear or anger.

Even if we do our best to safely and effectively respond to the other person's verbal attack, we still have to face up to the fact that it's going to take a little while for him or her to settle down.

Crucial Conversation kr shel kän´ vr sa´ shen) n A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong.

We're so uncomfortable with the immediate conflict that we accept the certainty of bad results to avoid the possibility of uncomfortable conversation

When others move to silence or violence, step out of the conversation and Make it Safe. When safety is restored, go back to the issue at hand and continue the dialogue.

Provide individuals who have been disappointed or poorly treated with something to say and a way to say it that leads to the result they want, and their mental math changes.

When under attack, our heart can take a similarly sudden and unconscious turn. When faced with pressure and strong opinions, we often stop worrying about the goal of adding to the pool of meaning and start looking for ways to win, punish, or keep the peace.

In truth, everyone argues about important issues. But not everyone splits up. It's how you argue that matters.

Their fights didn't so much end as dissipate, like a drop of ink in a bowl of water, with a residual taint that lingered.

Vindication. Salvation. Redemption. And then? Well... happily ever after, of course. What else?

Quen's gaze went to Ivy and Jenks. Peeved, I crossed my legs and shook my head. We're a team. I'm not asking them to leave so you can tell me of whatever piss-poor problem you've landed yourself in. The older elf's brow wrinkled. He took an angry breath. Look, I said, my finger jabbing out to point at him. I don't like you. Jenks doesn't like you. And Ivy wants to eat you. Start talking.

Maybe if I didn't say anything about what happened, we could get back to the way we were. Ignoring a problem was a perfectly acceptable way to deal with it, as long as both people agree never to bring it up again.

I didn't mean now," he protested. "I'm not going to raise the child. I'm having enough trouble with Rachel.

Tell me where you want it," I said. Minias drew back, his purple robes shifting about his ankles. "You're asking me?" "Well, unless you want a big R on your forehead.

Adjustment? She called that an adjustment? How about I adjust her right out of existence?