Quotes About Tech-support

You can blame the "stupid user" all you want, but you still have to staff those phones with expensive tech-support people if you want to sell or distribute within your company software that hasn't been designed.

I took control of a Happy Helpdesk avatar, a cookie-cutter Ken doll that I used to take tech-support calls. This avatar appeared inside a huge virtual call center, inside a virtual cubicle, sitting at a virtual desk, in front of a virtual computer, wearing a virtual phone headset. I thought of this place as my own private virtual hell.