Quotes About Interaction

Assertiveness is most effective when least applied.

Being assertive in the home does not produce any smiling faces, but it does bring out a few tongues.

The success of a company depends on the smile on the employee's face and the sparkle in the customer's eyes."

There is no negative energy that resists positive people.

A slick way to outfigure a person is to get him figuring you figure he's figuring you're figuring he'll figure you aren't really figuring what you want him to figure you figure.

People meet in bars after work all over the world and talk about the great problems of life and death and the world and politics and they don't take themselves seriously. They can do nothing else except chat about these things in bars after work.

When all else fails, try passive-aggression.

No sensible man ever engages, unprepared, in a fencing match of words with a woman.

The Mexicans gave the Spaniards malaria, and the Spaniards gave the Mexicans smallpox, whooping cough, diphtheria, and syphilis. The Spaniards believed it was better to give than to receive.

social influences create significant noise across groups.

avoiding the thought of white bears inhibiting the emotional response to a stirring film making a series of choices that involve conflict trying to impress others responding kindly to a partner's bad behavior interacting with a person of a different race (for prejudiced individuals)

raramente nos quedamos sin saber qué responder. Es cierto que en ocasiones nos enfrentamos a

reality emerges from the interactions of many different agents and forces, including blind luck, often producing large and unpredictable outcomes.

Groups can go in all sorts of directions, depending in part on factors that should be irrelevant. Who speaks first, who speaks last, who speaks with confidence, who is wearing black, who is seated next to whom, who smiles or frowns or gestures at the right moment—all these factors, and many more, affect outcomes.

Allowing the observers to influence each other effectively reduces the size of the sample, and with it the precision of the group estimate.

Two Systems This book has described the workings of the mind as an uneasy interaction between two fictitious characters: the automatic System 1 and the effortful System 2. You are now quite familiar with the personalities of the two systems and able to anticipate how they might respond in different situations.

We were sufficiently similar to understand each other easily, and sufficiently different to surprise each other.

the long-term success of a relationship depends far more on avoiding the negative than on seeking the positive. Gottman estimated that a stable relationship requires that good interactions outnumber bad interactions by at least 5 to 1. Other asymmetries in the social domain are even more striking. We all know that a friendship that may take years to develop can be ruined by a single action.

Everyone has some awareness of the limited capacity of attention, and our social behaviour makes allowances for these limitations

these conversations typically lead quite quickly to

We are not merely spectators of the world but investors in it

Mais c'est comme ça, la vie : si vous rencontrez un être humain dans la foule, suivez-le... suivez-le.

Suppose you are bold, however; with a call, instead of merely leaving your card, you inquired if the lady were "at home." She was free to peer out of her drawing-room window on the second floor, see you and then whisper an emphatic "no" to her servant. This was perfectly acceptable, and it was understood that many people were physically at home when they were not socially "at home," although it was crass if they got caught.

Of course, a first-time computer user cannot map what they see on a screen to a prior digital experience. However, their cognitive processing of any digital artifact will still be based on natural language. Linguistically associating physical-world metaphors to on-screen actions and objects allows them to participate in a human-to-computer interaction.