logo

Quotes About Decision

In times of change, you may not know what options are available. And this uncertainty leads to decision paralysis as surely as a table with 24 jams.
~ Chip Heath
You can't script every move—that would be like trying to foresee the seventeenth move in a chess game. It's the critical moves that count.
~ Chip Heath
This doesn't make sense. The doctors were acting as though having more medication options somehow made medication a worse bet than surgery. But if 47 percent of doctors thought medication A was preferable to surgery, the mere existence of a second medication shouldn't have tipped them toward surgery.
~ Chip Heath
WHEN LIFE OFFERS US a "this or that" choice, we should have the gall to ask whether the right answer might be "both.
~ Chip Heath
You cannot choose any of the current options you're considering. What else could you
~ Chip Heath
What happened here is decision paralysis. More options, even good ones, can freeze us and make us retreat to the default plan, which in this case was a painful and invasive hip-replacement surgery. This behavior clearly is not rational, but it is human.
~ Chip Heath
Not cocky overconfidence that comes from collecting biased information and ignoring uncertainties, but the real confidence that comes from knowing you've made the best decision that you could.
~ Chip Heath
What if we started every decision by asking some simple questions: What are we giving up by making this choice? What else could we do with the same time and money?
~ Chip Heath
By preloading a decision, they created an instant habit.
~ Chip Heath
If you've finished Switch and are hungry for more, visit the book's website: heathbrothers.com
~ Chip Heath
Switch podcast series.
~ Chip Heath
Prioritization rescues people from the quicksand of decision angst, and that's why finding the core is so valuable.
~ Chip Heath
That's why the initial slowness of bargaining may be offset by a critical advantage: It speeds up implementation. The superintendent can make a lightning-fast decision if she makes it autocratically, but if her administrators and teachers hate it, then adoption will come to a standstill.
~ Chip Heath
Ambiguity does, too. In times of change, you may not know what options are available. And this uncertainty leads to decision paralysis
~ Chip Heath
One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias.
~ Chip Heath
Deadlines focus our mental spotlight on a choice. They grab us by the collar and say, If you're gonna do this, you have to do it now.
~ Chip Heath
tripwires allow us the certainty of committing to a course of action, even a risky one, while minimizing the costs of overconfidence.
~ Chip Heath
You can't script every move—that would be like trying to foresee the seventeenth move in a chess game. It's the critical moves that count. Recall
~ Chip Heath
researchers have found again and again that people act as though losses are from two to four times more painful than gains are pleasurable.
~ Chip Heath
You'll direct the Rider, motivate the Elephant, and shape the Path.
~ Chip Heath
these were not stories about sudden realizations. These were stories about action.
~ Chip Heath
The Paradox of Choice
~ Chip Heath
Without clear priorities to draw on, the decision will be made idiosyncratically, depending on the employee's mood at the moment.
~ Chip Heath
the fourth villain of decision making is overconfidence. People think they know more than they do about how the future will unfold.
~ Chip Heath