Quotes About Understanding

Words are your business, boy. Not just the word. Words are everything. The key to the rock, the answer to the question.

You can never go too far wrong by thinking like a customer who's new to the business.

Only one fellow in ten thousand understands the currency question, and we meet him every day.

Oh, I know all about my mother and me,' you may say. 'All that business with my mother was over years ago.' You don't and it wasn't.

I used to be kind of bitter and jealous as well, but I get it. It's business.

We start with our consumers and spend an exorbitant amount of time talking with them, trying to figure out what's driving them, finding out where they are and how they're changing things.

In business -- every business -- the bottom line is understanding the process. If you don't understand the process, you'll never reap the rewards of the process.

Half the business is done, when one has gained the heart and the affections of those with whom one is to transact it.

In any business, the more you learn, the more sympathetic you can be to other people's positions.

You'll go out of business if you think people are stupid.

There were times when there were parts that I was sure I got and then I didn't, and I did get upset. But at this point, it doesn't affect me in the least because I know how the business works.

What people have to say is none of my business. They all have their own issues that make them say and do whatever they need to do.

I'm not in the being-annoyed business.

Know the business you're in for whatever you do, know it and understand how it works so you can be successful.

I think it's important to make sure you learn and understand the business that you are in, but it's also important to not let that get in the way of your main focus.

Look for the positive qualities in your client's negative behavior.

Listen for "Moments" — and Make it Personal

Customers are human and humans can view situations in unexpected ways.

When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty.

Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of "I belong here.

The reason why you don´t have success is, because you don´t understand the difference between wasting and spending time.

Ask open ended questions. Pull out the pain and the hurt your prospect is experiencing.

A firm's income statement may be, likened to a bikini-what it reveals is interesting but what it conceals is vital.

My business is to forgive others.