Quotes About Understanding

People's minds are changed through observation and not argument." People

Coach John Wooden would not have asked, "Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?

People like people who like them.

The ability to ask the right question is more than half the battle of finding the answer.

Inventor Charles F. Kettering said, "There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.

As you interact with people, you certainly want to pay attention to the factual content of the conversation. But don't ignore the emotional content. Sometimes you can learn more about what's really going on by reading between the lines.

TAKE INTEREST IN OTHERS BEFORE THEY TAKE INTEREST IN YOU.

A forgiving spirit is the one basic, necessary ingredient for a solid relationship. Forgiveness

Treat them as if they are important; they will respond according to the way that you perceive them.

The least important word: I (gets the least amount done) The most important word: We (gets the most amount done)—relationships The two most important words: Thank you—appreciation The three most important words: All is forgiven—forgiveness The four most important words: What is your opinion?—listening The five most important words: You did a good job—encouragement The six most important words: I want to know you better—understanding

Being heard is so close to being loved, that for the average person, they are almost indistinguishable.

LOOK AT YOUR OWN QUIRKS, IDIOSYNCRASIES, AND ODDITIES AS A REMINDER TO BE MORE PATIENT WITH OTHERS.

Todas las cosas son fáciles de entender cuando se descubren. El punto es descubrirlas. Eso requiere investigación".

when you want to convert someone to your view, you go over to where he is standing, take him by the hand (mentally speaking), and guide him. You don't stand across the room and shout at him; you don't call him a dummy; you don't order him to come over to where you are. You start where he is, and work from that position. That's the only way to get him to budge.

people don't function like machines. They have feelings. They think. They have problems, hopes, and dreams. Though people can be managed, they would much rather be led. And when they are led, they perform at a much higher level.

Los educadores toman algo simple y lo vuelven complicado. Los comunicadores toman algo complicado y lo hacen simple. —John C. Maxwell

Dos de las maneras más rápidas para conectarse con otra persona son hacer preguntas y pedir ayuda.

life.When they find someone who can communicate something of value to them, they will usually listen.

That's what connectors do. They tell you about yourself.

Have you ever had to communicate someone else's vision? It's very difficult to do, isn't it?

Even the right thing said in the wrong situation won't connect.

Be more concerned about making others feel good about themselves than you are making them feel good about you.

People will not always remember what you said. They will not always remember what you did. But, they will always remember how you made them feel.

KEY CONCEPT: Connecting begins when the other person feels valued.