Quotes About Business

In ten years, I'm certain every COO worth their salt will have come from IT. Any COO who doesn't intimately understand the IT systems that actually run the business is just an empty suit, relying on someone else to do their job.

It's not the upfront capital that kills you, it's the operations and maintenance on the back end.

We also have all the calls going into the service desk, whether it's requests for something new or asking to fix something. But that list will be incomplete, too, because so many people in the business just go to their favorite it person. All that work is completely off the books.

you definitely need to know about constraints because you need to increase flow. Right now, nothing is more important." Erik assumes a lecturing voice as he starts, "You say you learned about plant operations management when you were in business school. I hope as part of your curriculum, you read The Goal by Dr. Eli Goldratt. If you don't have a copy anymore, get another one.

Are we playing to win and to establish the technical supremacy we need to keep up with what the business needs, or do we just keep limping along, shackled to things built decades ago, and tell our business leadership to throw in the towel and stop having good ideas?

four types of work: business projects, it Operations projects, changes, and unplanned work.

It is virtually impossible to make any business decision that doesn't result in at least one IT change.

Even high-profile product and feature releases become routine by using dark launch techniques. Long before the launch date, we put all the required code for the feature into production, invisible to everyone except internal employees and small cohorts of real users, allowing us to test and evolve the feature until it achieves the desired business goal.

Up-front analysis helps us identify the smallest possible piece of work that will usefully achieve a business outcome using

DevOps shows how we optimize the IT value stream, converting business needs into capabilities and services that provide value for our customers.

Solving any complex business problem requires teamwork, and teamwork requires trust.

In DevOps, we typically define our technology value stream as the process required to convert a business hypothesis into a technology-enabled service that delivers value to the customer.

Traditional managers will often object to hiring engineers with generalist skill sets, arguing that they are more expensive and that 'I can hire two server administrators for every multi-skilled operations engineer.'" However, the business benefits of enabling faster flow are overwhelming. Furthermore, as Prugh notes, "[ I] nvesting in cross training is the right thing for [employees'] career growth, and makes everyone's work more fun.

In 1958, the Fortune 500 tenure was 61 years; now it's only 18 years.

the four types of work: business projects, it Operations projects, changes, and unplanned work.

We are clueless about what our customers want! We have too much product that will never sell and never enough of the ones that do.

This is all just corporate theater. I don't like it but accept it for what it is.

Every industry and company that is not bringing software to the core of their business will be disrupted.

For these types of changes, I'll have my staff generate some reports on the changes' success rates and any associated downtime. This will help the business make more informed decisions around the changes.

David J. Anderson's book Kanban: Successful Evolutionary Change for Your Technology Business; it's

I had called Erik briefly to tell him that I had discovered three of the four categories of work: business projects, internal projects, and changes

As part of the First Way, you must gain a true understanding of the business system that it operates in.

When r&d capital is locked up as wip for more than a year, not returning cash back to the business, it becomes almost impossible to pay back the business,

three of the four categories of work: business projects, internal projects, and changes.