Quotes About Business

One way to make a fortune is to sell a necessity that is low in cost and repeats.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

dissatisfied customer does not complain: he just switches.

Performance of management should be measured by potential to stay in business, to protect investment, to ensure future dividends and jobs through improvement of product and service for the future, not by the quarterly dividend.

Most American executives think they are in the business to make money, rather than products and services.

Schools of business responded to popular demand for finance and creative accounting. The results are decline.

Poor quality begets poor quality and lowers productivity all along the line, and some of the faulty product goes out the door, into the hands of the customer. And unhappy customer tells his friends. The multiplying effect of an unhappy customer is one of those unknown and unknowable figures, and likewise for the multiplying effect of a happy customer, who brings in business.

The pay and privilege of the captains of industry are now so closely linked to the quarterly dividend that they may find it personally unrewarding to do what is right for the company.

Never Get Into An Argument With A Customer. If You Win The Argument You Will Almost Invariably Lose The Sale. And I Don't Like Your Chances For A Sale If You Lose The Argument Either.

This business is always changing. If you're going to be a leader, you've got to take chances.

But now I realize that this record business really needs me. No one else is trying to take a chance or do something different.

Thare is no chance of hurrying bussiness here like in the legeslature of a State thare is such a desposition here to Show Eloquence that this will be a long Session and do no good.

You fellows ever thought of hiring out as a Christmas lights crew? You'd make a fortune.

Communication can't always follow the top-down model. With the fluidity of information in business today, leaders need to be masterful listeners; they need to be able to receive as well as send.

IT and the entire communications business clearly have the greatest potential for growth. But if you're talking about sheer size, the steel and auto industries will remain at the top.

I'm not in show business; I'm in the communications business. That's what it's about for me.

Language is material to shape and mold, not only a transparent or invisible medium for communication, business contracts, or telling stories.

The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.

Virtually every problem that would show up in your business can be traced back to communications; somebody didn't talk to somebody about something.

A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.

Competition is always a fantastic thing, and the computer industry is intensely competitive.

I treat business a bit like a computer game. I count money as points. I'm doing really well: making lots of money and lots of points.

Farmers buy a lot of computers.