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Quotes About Decision-making

Compromise is like the old joke, "A camel is a horse made by a committee.
~ Chip Heath
The ambiguity in the goal is allowing rationalization to creep in.
~ Chip Heath
To make better decisions, use the WRAP process: Widen Your Options. Reality-Test Your Assumptions. Attain Distance Before Deciding. Prepare to Be Wrong.
~ Chip Heath
The hard question for a leader is not how to form habits but which habits to encourage.
~ Chip Heath
One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias.
~ Chip Heath
When the Rider analyzes a problem, he seeks a solution that befits the scale of it. If the Rider spots a hole, he wants to fill it, and if he's got a round hole with a 24-inch diameter, he's gonna go looking for a 24-inch peg. But that mental model is wrong.
~ Chip Heath
One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias. You'll start to make excuses for the flaws you see: She asked us not to call her old boss for a reference, but that's probably okay, because the boss sounded like a real jerk …
~ Chip Heath
These results are shocking. The mere act of calculation reduced people's charity. Once we put on our analytical hat, we react to emotional appeals differently. We hinder our ability to feel.
~ Chip Heath
Any time in life you're tempted to think, 'Should I do this OR that?' instead, ask yourself, 'Is there a way I can do this AND that?' It's surprisingly frequent that it's feasible to do both things.
~ Chip Heath
Kahneman says that we are quick to jump to conclusions because we give too much weight to the information that's right in front of us, while failing to consider the information that's just offstage.
~ Chip Heath
in situations where change is needed, too much analysis can doom the effort. The Rider will see too many problems and spend too much time sizing them up.
~ Chip Heath
What do you expect?" she said. "Kids get to their teen years, the hormones kick in, and they spend a few years operating without a frontal lobe.
~ Chip Heath
Thinking, Fast and Slow, mentioned above, and Dan Ariely's Predictably Irrational. One of the handful of books that provides advice on making decisions better is Nudge by Richard Thaler and Cass Sunstein, which was written for "choice architects" in business and government who construct decision systems such as retirement plans or organ-donation policies. It has been used to improve government policies in the United States, Great Britain, and other countries.
~ Chip Heath
What should a Pegasus person do in this situation?
~ Chip Heath
Ooching, in short, should be used as a way to speed up the collection of trustworthy information, not as a way to slow down a decision that deserves our full commitment. 3
~ Chip Heath
Use statistics as input not output. Use them to make up your mind on an issue.Don't make up your mind and then go looking for the number to support yourself.
~ Chip Heath and Dan Heath
unanswered! 7. Don't take sides. If you find yourself in the line of fire between the customer and your employee, take the high ground. Instead of choosing sides, your best approach will be to try to collect facts and make a decision based on the performance, not the people involved. Remember that win/lose situations leave losers (and negative
~ Chip R. Bell
was not kind to people who place principles before practicality.
~ Chitra Banerjee Divakaruni
I only ask that we think carefully before we act. Let us not, in our anger, do something we will regret later. It is easy to start a bonfire, hard to put it out.
~ Chitra Banerjee Divakaruni
sometimes one has to drop logic and go with the instinct of the heart, even if it contradicts law.
~ Chitra Banerjee Divakaruni
Kalau ada yang meraih tanganku melawan kehendakku, bagaimana mungkin itu menjadikan aku miliknya? Akulah yang memutuskan siapa yang memiliki aku." -Panchali
~ Chitra Banerjee Divakaruni
It's deeply damaging to portray fit, fully-formed adults as children who need to be protected. We should be raising them to understand that there will be moments in life when you need to protect yourself — and, in a 'horrible' world, there may come moments when you have to choose between protecting yourself or others," Steyn wrote.
~ Chris Bird
The rule for effective governance is simple. It is one Ronald Reagan knew by heart. And one that he successfully employed with Social Security and the Cold War. When there is a problem, you fix it. That is the job you have been sent to do and you cannot wait for someone else to do it for you.
~ Chris Christie
Someone has to stay on the line and say, no, we can do this by cutting spending and reducing the size of government. That's what I was committed to doing.
~ Chris Christie