Quotes About Evaluation
As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.
~ Chip Conley
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weaknesses—the tendency to get lost in analysis.
~ Chip Heath
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In Sternin's judgment, all of this analysis was "TBU"—true but useless.
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic.
~ Chip Heath
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self-evaluation involves interpretation, and that's where the Elephant intrudes.
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic. But the reverse was not true: "Superb analysis is useless unless the decision process gives it a fair hearing." To
~ Chip Heath
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The pros-and-cons approach is familiar. It is commonsensical. And it is also profoundly flawed.
~ Chip Heath
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You cannot choose any of the current options you're considering. What else could you
~ Chip Heath
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Are you better off now than you were four years ago?" Ronald Reagan famously posed
~ Chip Heath
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We can attain distance by looking at our situation from an observer's perspective. ââ'¬Â¢ Andy Grove asked, "What would our successors do?" ââ'¬Â¢ Adding distance highlights what is most important; it allows us to see the forest, not the trees. 7.
~ Chip Heath
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What if we started every decision by asking some simple questions: What are we giving up by making this choice? What else could we do with the same time and money?
~ Chip Heath
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Seeking out one more option. Finding someone else who's solved our problem. Asking, "What would have to be true for you to be right?" Ooching as a way to dampen politics. Making big decisions based on core priorities. Running premortems and preparades. Laying down tripwires. Using these techniques will improve the results of your group decisions.
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic. But the reverse was not true: "Superb analysis is useless unless the decision process gives it a fair hearing.
~ Chip Heath
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To make better decisions, use the WRAP process: Widen Your Options. Reality-Test Your Assumptions. Attain Distance Before Deciding. Prepare to Be Wrong.
~ Chip Heath
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One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias.
~ Chip Heath
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One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias. You'll start to make excuses for the flaws you see: She asked us not to call her old boss for a reference, but that's probably okay, because the boss sounded like a real jerk …
~ Chip Heath
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time periods, and outcome variables ââ'¬Â¦ it is impossible to find any domain in which humans clearly outperformed crude extrapolation algorithms.
~ Chip Heath
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tripwires allow us the certainty of committing to a course of action, even a risky one, while minimizing the costs of overconfidence.
~ Chip Heath
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process mattered more than analysis—by a factor of six.
~ Chip Heath
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For formal recognition programs, they recommend using objective measurements, such as sales volume
~ Chip Heath
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Boys look at us like we look at horses: color, height, eyes. tail. They can't help but have preferences.
~ Chris Bohjalian
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Great coaches are necessary to help you think through whether you should think what you think you should think.
~ Chris Brady
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Tried to assess the situation.
~ Chris Grabenstein
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Yeah, I think everybody has the crises of questioning themselves at some point or other in their lives. Is this where I should live? The job I should have? The girl I should be dating? Is this the friend I should have?
~ Chris Messina
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