Quotes About Progress

Mike Rother says that it almost doesn't matter what you improve, as long as you're improving something. Why? Because if you are not improving, entropy guarantees that you are actually getting worse, which ensures that there is no path to zero errors, zero work-related accidents, and zero loss.

habits are what enable mastery.

practicing five minutes daily is better than practicing once a week for three hours. And if you want to create a genuine culture of improvement, you must create those habits.

A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone's queue—or worse, when work has to go backward, because it doesn't have all the parts or requires rework.

When r&d capital is locked up as wip for more than a year, not returning cash back to the business, it becomes almost impossible to pay back the business,

Chuck Rossi, Director of Release Engineering at Facebook, described, "All the code supporting every feature we're planning to launch over the next six months has already been deployed onto our production servers. All we need to do is turn it on.

We're like the Bates Motel of changes," I say in disbelief. "Changes go in but never come out. Within a month, we'll have thousands of changes that we'll be carrying around, all competing to get implemented.

build ever-deeper knowledge about how to manage the systems for doing our work, converting inevitable up-front ignorance into knowledge.

THE PROBLEM: SOMETHING IN YOUR ORGANIZATION MUST NEED IMPROVEMENT (OR YOU WOULDN'T BE READING THIS BOOK)

Stop starting. Start finishing.

If I fail, I'll try to make sure it's in a new and novel way.

Improving daily work is even more important than doing daily work.' The

failure results in reflection and genuine inquiry.

As Dr. W. Edwards Deming is famously paraphrased, "Learning is not compulsory...neither is survival.

now some of the best engineers in the company are working on making everyone else more productive. That's the way it should be, she thinks.

Something is really screwy in the world when I'm finding reasons to thank Development and Security in the same day.

One of the most important parts of any improvement initiative is to define a measurable goal with a clearly defined deadline, between six months and two years in the future. It

And if we can't experiment, we can't learn!

DevOps isn't about automation, just as astronomy isn't about telescopes.

Tuckman phases of teams, going through form, storm, norm, and perform. She's ready to start norming and performing!

Star Trek was an attempt to say that humanity will reach maturity and wisdom on the day that it begins not just to tolerate, but take a special delight in differences in ideas and differences in life forms. […] If we cannot learn to actually enjoy those small differences, to take a positive delight in those small differences between our own kind, here on this planet, then we do not deserve to go out into space and meet the diversity that is almost certainly out there.

It is the struggle itself that is most important. We must strive to be more than we are. It does not matter that we will not reach our ultimate goal. The effort itself yields its own reward.

It isn't all over; everything has not been invented; the human adventure is just beginning.

Earth is the nest, the cradle, and we'll move out of it. Gene Roddenberry