Quotes About Reliability

Customer loyalty comes from consistent experience. They learn to count on you.

You never want to lie to your customers.

Our customers will judge us on our actions, not our words.

If you say you're going to do something, you better damn well do it.

Ask anyone on Social Security if their check comes on time every month. Like clockwork. And it comes through the so-called dilapidated U.S. mail. My dad's check literally will come on the same day every month. The government has been quite good and efficient at creating a number of systems.

Although the Internet makes it seem as if you have a direct connection to the securities market, you don't. Lines may clog; systems may break; orders may back-up.

People who read the tabloids deserve to be lied to.

I don't really read the tabloids, and you never know if what's being printed is true or not.

With anything like that - whether it's divorce or anything personal you read in the tabloids - you have to remember to take it with a grain of salt. Only the people that are directly involved truly know.

I take my responsibilities very seriously.

It's joyful to give. But for people who want to take advantage of you, you're kind of an easy mark.

The facts fairly and honestly presented; truth will take care of itself.

Never count on the crowd to take care of you.

I want a guy who can take care of me. He should be rock solid and someone I can depend on.

You never can take for granted that you have a job.

We don't really make bad records, though some people might like some more than others. And we have never really done a bad show. So I think in a way maybe we've been taken for granted.

I've learned the hard way at the national level that any erroneous statement will very quickly be magnified. So, as someone who talks for a living, I've learned to check, double-check and triple-check my sources.

I don't think you'll find one person that says I shoot from the hip. What they say is, 'This guy talks eyeball to eyeball. This guy talks shoulder to shoulder. If you ask this guy a question, you'll get an answer.'

Lots of IT organizations have metrics that say, 'We're 99.99 percent on uptime, we're fast.' The plumbing is wonderful, but nobody cares.

We all give ourselves a lot of leeway, but we want consistency from other people.

There is no correlation between the degree of comfort enjoyed and the achievement of a civilization. On the contrary, absorption in ease is one of the most reliable signs of present or impending decay.

My strong point is not rhetoric, it isn't showmanship, it isn't big promises-those things that create the glamour and the excitement that people call charisma and warmth.

My strong point, if I have a strong point, is performance. I always do more than I say. I always produce more than I promise.

This is a little dirty secret of mental health economics: if you're depressed, you don't think you're worth the cost of treatment. You feel guilty enough about being unproductive and unreliable.