Quotes About Complaint process

When a parent comes into school waving a book and saying, 'Take this book away. I don't like this book.' I won't say in all cases, but in many cases, that will not happen anymore. It has to go through a proper review board. The complaining parent will have to fill out a complaint, you know, put it in writing.

The person who puts the complaint forward ends up being the conduit; they have to hold all the information in order that it can be circulated; they have to keep things moving. We sense a difficulty here given that many of the experiences that lead to complaint can make it hard to hold yourself together, let alone an unwieldy process.

In India, going to a police station is not the most pleasant experience.