Quotes About Analysis
weaknesses—the tendency to get lost in analysis.
~ Chip Heath
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In Sternin's judgment, all of this analysis was "TBU"—true but useless.
~ Chip Heath
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In tough times, the Rider sees problems everywhere, and "analysis paralysis" often kicks in. The Rider will spin his wheels indefinitely unless he's given clear direction. That's why to make progress on a change, you need ways to direct the Rider. Show him where to go, how to act, what destination to pursue. And that's why bright spots are so essential, because they are your best hope for directing the Rider when you're trying to bring about change.
~ Chip Heath
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A 1993 study by Nutt, which analyzed 168 decisions in this laborious way, came to a stunning conclusion: Of the teams he studied, only 29% considered more than one alternative.† By way of comparison, 30% of the teens in the Fischhoff study considered more than one alternative.
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic.
~ Chip Heath
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Kotter and Cohen observed that, in almost all successful change efforts, the sequence of change is not ANALYZE-THINK-CHANGE, but rather SEE-FEEL-CHANGE. You're presented with evidence that makes you feel something. It might be a disturbing look at the problem, or a hopeful glimpse of the solution, or a sobering reflection of your current habits, but regardless, it's something that hits you at the emotional level.
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic. But the reverse was not true: "Superb analysis is useless unless the decision process gives it a fair hearing." To
~ Chip Heath
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You encounter a choice. But narrow framing makes you miss options. • You analyze your options. But the confirmation bias leads you to gather self-serving information. • You make a choice. But short-term emotion will often tempt you to make the wrong one. • Then you live with it. But you'll often be overconfident about how the future will unfold.
~ Chip Heath
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The pros-and-cons approach is familiar. It is commonsensical. And it is also profoundly flawed.
~ Chip Heath
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Hydrogen 62% Oxygen 24% Carbon 13% Nitrogen 1.1% Other
~ Chip Heath
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When it comes to statistics, our best advice is to use them as input, not output. Use them to make up your mind on an issue. Don't make up your mind and then go looking for the numbers to support yourself—that's asking for temptation and trouble. But if we use statistics to help us make up our minds, we'll be in a great position to share the pivotal numbers with others
~ Chip Heath
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When the researchers compared whether process or analysis was more important in producing good decisions—those that increased revenues, profits, and market share—they found that "process mattered more than analysis—by a factor of six." Often a good process led to better analysis—for instance, by ferreting out faulty logic. But the reverse was not true: "Superb analysis is useless unless the decision process gives it a fair hearing.
~ Chip Heath
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You encounter a choice. But narrow framing makes you miss options. ââ'¬Â¢ You analyze your options. But the confirmation bias leads you to gather self-serving information. ââ'¬Â¢ You make a choice. But short-term emotion will often tempt you to make the wrong one. ââ'¬Â¢ Then you live with it. But you'll often be overconfident about how the future will unfold.
~ Chip Heath
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we are quick to jump to conclusions because we give too much weight to the information that's right in front of us, while failing to consider the information that's just offstage. He called this tendency "what you see is all there is.
~ Chip Heath
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The Rider has to be jarred out of introspection, out of analysis. He needs a script that explains how to act, and that's why the successes we've seen have involved such crisp direction.
~ Chip Heath
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When the Rider analyzes a problem, he seeks a solution that befits the scale of it. If the Rider spots a hole, he wants to fill it, and if he's got a round hole with a 24-inch diameter, he's gonna go looking for a 24-inch peg. But that mental model is wrong.
~ Chip Heath
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time periods, and outcome variables ââ'¬Â¦ it is impossible to find any domain in which humans clearly outperformed crude extrapolation algorithms.
~ Chip Heath
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psychologist analyzed 558 emotion words—every one that he could find in the English language—and found that 62 percent of them were negative versus 38 percent positive.
~ Chip Heath
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Kahneman says that we are quick to jump to conclusions because we give too much weight to the information that's right in front of us, while failing to consider the information that's just offstage. He called this tendency "what you see is all there is.
~ Chip Heath
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process mattered more than analysis—by a factor of six.
~ Chip Heath
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These results are shocking. The mere act of calculation reduced people's charity. Once we put on our analytical hat, we react to emotional appeals differently. We hinder our ability to feel.
~ Chip Heath
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Focusing is great for analyzing alternatives but terrible for spotting them. Think about the visual analogy—when we focus we sacrifice peripheral vision.
~ Chip Heath
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Finding bright spots, then, solves many different problems at once.
~ Chip Heath
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The Rider loves to contemplate and analyze, and, making matters worse, his analysis is almost always directed at problems rather than at bright spots. (You can probably recall a conversation with a friend who agonized for hours over a particular relationship problem. But can you remember an instance when a friend spent even a few minutes analyzing why something was working so well?)
~ Chip Heath
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