Quotes About Empathy

practical intelligence includes things like "knowing what to say to whom, knowing when to say it, and knowing how to say it for maximum effect.

to succeed in the world he could not be just a dog whisperer. He needed to be a people whisperer.

We feel obliged to tell you that there are among us a certain number of Jews. But, we make no distinction between Jews and non-Jews. It is contrary to the Gospel teaching. If our comrades, whose only fault is to be born in another religion, received the order to let themselves be deported, or even examined, they would disobey the order received, and we would try to hide them as best we could. We have Jews. You're not getting them.

practical intelligence." To Sternberg, practical intelligence includes things like "knowing what to say to whom, knowing when to say it, and knowing how to say it for maximum effect." It is procedural: it is about knowing how to do something without necessarily knowing why you know it or being able to explain it.

practical intelligence includes things like knowing what to say to whom, knowing when to say it, and knowing how to say it for for maximum effect.

To assume the best about another is the trait that has created modern society.

Don't look at the stranger and jump to conclusions. Look at the stranger's world.

Chris Langan, by contrast, had only the bleakness of Bozeman, and a home dominated by an angry, drunken stepfather. "[Jack] Langan did this to all of us," said Mark.

There are clues to making sense of a stranger. But attending to them requires care and attention.

If we were more thoughtful as a society, if we were willing to engage in some soul searching about how we approach and make sense of strangers Sandra Bland would not have ended up dead in a Texas jail cell.

In those rare cases where trust ends in betrayal, those victimized by default to truth, deserve our sympathy, not censure.

Can you blame him?

conviction that we know others better than they know us—and that we may have insights about them they lack (but not vice versa)—leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly.

The conviction that we know others better than they know us - and that we may have insights about them they lack (but not vice versa) - leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly.

Para Sternberg, la inteligencia práctica incluye cosas como «saber qué decir a quién, saber cuándo decirlo y saber cómo decirlo para lograr el máximo efecto».

We are what we read. It's probably better that way.

We think we can easily see into the hearts of others based on the flimsiest clues. We jump at the chance to judge strangers. We would never do that to ourselves, of course. We are nuanced and complex and enigmatic. But the stranger is easy (p. 50).

We think we can easily see into the hearts of others based on the flimsiest clues. We jump at the chance to judge strangers. We would never do that to ourselves, of course. We are nuanced and complex and enigmatic. But the stranger is easy (p. 50)

The conviction that we know others better than they know us—and that we may have insights about them they lack (but not vice versa)—leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged

Bent double, groaning with the weight, an old lame Indian was carrying on his back, by means of a strap looped over his forehead, another poor Indian, yet older and more decrepit than himself. He carried the older man and his crutches, trembling in every limb under this weight of the past, he carried both their burdens.

Then this beggar with one leg leaned forward: he dropped a coin into the legless man's outstretched hand. There were tears in the first beggar's eyes.

You can't hate the roots of a tree and not hate the tree.

Don't condemn if you see a person has a dirty glass of water, just show them the clean glass of water that you have. When they inspect it, you won't have to say that yours is better. -said by Elijah Muhammad to Malcolm X

Success Comes from listening to your customer.