Quotes About Empathy

People are more important than things.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.

Wait long enough and people will surprise and impress. When you're pissed off at someone and you're angry at them, you just haven't given them enough time. Just give them a little more time and they almost always will impress you.

I know you're smart. But everyone here is smart. Smart isn't enough. The kind of people I want on my research team are those who will help everyone feel happy to be here.

Find the best in everybody. Wait long enough, and people will surprise and impress you. It might even take years, but people will show you their good side. Just keep waiting.

Go out and do for others what somebody did for you.

Never make a decesion until you have to". He'd also warn me that even if I was in a position of strenght, whether at work or in a relationship, I had to play fair. "Just because you're in the driver's seat, doesn't mean you have to run people over.

Never lose the child like wonder. It's just too important. It's what drives us. Help others.

Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?

What is the most appropriate thing to say to a friend who was about to die. He answered:"tell your friend that in his death, a part of you dies and goes with him. Whenever he goes, you also g. He will not be alone".

Just because you're in the driver's seat, doesn't mean you have to run people over.

Focus on other people, not on yourself.

If nobody ever worried about what was in other people's heads, we'd all be 33 percent more effective in our lives and our jobs.

Look for the best in everybody

Halfhearted or insincere apologies are often worse than not apologizing at all because recipients find them insulting. If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic; a bad apology is like rubbing salt I the wound.

Just because you're in the driver seat, doesn't mean you have to run people over.

If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic ; a bad apology is like rubbing salt in the wound.

He'd also warn me that even if I was in a position of strength, whether at work or in relationships, I had to play fair. "Just because you're in the driver's seat," he'd say, "doesn't mean you have to run people over.

If other people owe you an apology, and your words of apology to them are proper and heartfelt, you still may not hear from them for a while. After all, what are the odds that they get to the right emotional place to apologize at the exact moment you do? So just be patient. Many times in my career, I saw students apologize, and then several days later, their teammates came around. Your patience will be both appreciated and rewarded.

Find the best in everybody... you might have to wait a long time, sometimes years, but people will show you their good side. Just keep waiting no matter how long it takes. No one is all evil. Everybody has a good side, just keep waiting, it will come out. (p. 22)

Smart isn't enough. The kind of people I want on my research team are those who will help everyone else feel happy to be here." p118

There is more than one way to measure profits and losses. On every level, institutions can and should have a heart.

Let other people finish their sentences when they're talking.

Dile a tu amigo que al morir él, una parte de ti se irá con él. Adonde quiera que él vaya, tú irás con él. Nunca estará solo».