Quotes About Empathy

If a man's heart is rankling with discord and ill feeling toward you, you can't win him to your way of thinking with all the logic in Christendom. Scolding parents and domineering bosses and husbands and nagging wives ought to realize that people don't want to change their minds. They can't be forced or driven to agree with you or me. But they may possibly be led to, if we are gentle and friendly, ever so gentle and ever so friendly.

Remember what Lincoln said: 'A drop of honey catches more flies than a gallon of gall.

PRINCIPLE 8 Try honestly to see things from the other person's point of view. PRINCIPLE 9 Be sympathetic with the other person's ideas and desires. PRINCIPLE 10 Appeal to the nobler motives. PRINCIPLE 11 Dramatize your ideas. PRINCIPLE 12 Throw down a challenge.

We nourish the bodies of our children and friends and employees, but how seldom do we nourish their self-esteem? We provide them with roast beef and potatoes to build energy, but we neglect to give them kind words of appreciation that would sing in their memories for years like the music of the morning stars.

PRINCIPLE 1 Don't criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.

Publilius Syrus, remarked: 'We are interested in others when they are interested in us.

So the rare individual who unselfishly tries to serve others has an enormous advantage.

Why prove to a man he is wrong? Is that going to make him like you? Why not let him save his face? He didn't ask for your opinion. He didn't want it. Why argue with him? Always avoid the acute angle.

Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.

Try your best to develop an ability to let others look into your head and heart. Learn to make your thoughts, your ideas, clear to others, individually, in groups, in public. You will find, as you improve in your effort to do this, that you—your real self—are making an impression, an impact, on people such as you never made before.

if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.

For Roosevelt knew, as all leaders know, that the royal road to a person's heart is to talk about the things he or she treasures most.

I am convinced now that nothing good is accomplished and a lot of damage can be done if you tell a person straight out that he or she is wrong. You only succeed in stripping that person of self-dignity and making yourself an unwelcome part of any discussion.

People are moved when their interactions with you always leave them a little better.

I realize now that people are not thinking about you and me or caring what is said about us. They are thinking about themselves—before breakfast, after breakfast, and right on until ten minutes past midnight. They would be a thousand times more concerned about a slight headache of their own than they would about the news of your death or mine.

Judge not, that ye be not judged.

the only way on earth to influence other people is to talk about what they want and show them how to get it.

Don't complain about the snow on your neighbor's roof," said Confucius, "when your own doorstep is unclean.

to influence others to act, you must first connect to a core desire within them.

Influencing others is not a matter of outsmarting them. It is a matter of discerning what they truly want and offering it to them in a mutually beneficial package. "He knows so little and accomplishes so much

We ride roughshod over the feelings of others, getting our own way, finding fault, issuing threats, criticising a child or an employee in front of others, without even considering the hurt to the other person's pride. Whereas a few minutes' thought, a considerate word or two, a genuine understanding of the other person's attitude, would go so far toward alleviating the sting!

Once you take the time to consider the other person's perspective, you will become sympathetic to his feel ins and ideas. You will be able to authentically and honestly say, I don't blame you for feeling as you do. If I were in your position, I would feel just as you do.

I have discovered from personal experience that one can win the attention and time and cooperation of even the most sought-after people by becoming genuinely interested in them.