Quotes About Empathy

He said the HP mantra was "MBWA." Translation: Managing By Wandering Around. It stands for being in touch, being human—and learning from everyone.

Qué coste tiene cada uno de ellos para ti y para la gente que te importa en el momento presente? Míralo, óyelo, siéntelo.

Aim for the Heart, Not the Head "Lesson number one, when people ask me what [interviewing] tips would I give, is aim for the heart, not the head. Once you get the heart, you can go to the head. Once you get the heart and the head, then you'll have a pathway to the soul.

Tara by Maria Popova (page 406), who said, "[Tara] has changed my life, perhaps more profoundly than anybody in my life." I then read Tara's first book, Radical Acceptance,

As you stumble and learn, stumble and learn again, resolve to talk to yourself as if you were your best friend. So no "What a #?%$@ idiot!" when your BFF smashes an egg on the floor, m'kay? Be cool, like the Fonz.

Listening is about being present, not just being quiet.

You can't be afraid to show your scars.

when I speak with anyone about anything, I try to hold their perspective with a "light grip": the knowledge that they, and I, have very incomplete maps of reality.

Develop a philosophy of giving as soon as you enter the working world.

When you stop caring about being right in the eyes of everyone—versus being right in your own eyes and the eyes of those who matter to you—it's amazing how little you care to waste energy trying to convince people of your view.

Everyone struggles. Take solace in that.

Grudges are for those who insist that they are owed something; forgiveness, however, is for those who are substantial enough to move on."–Criss Jami American poet and author of Salomé: In Every Inch in Every Mile

Live. Give. Forgive." They are by far the most important things in life.

When you complain, nobody wants to help you,

If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day, you're the asshole.

I doubt we will ever be forgiven. All I hope is – they'll remember we were human beings

The spaces between the perceiver and the thing perceived can [...] be closed with a shout of recognition.

She gave me the slow nod women use to indicate that they understand our pain, they admire the courage with which we handle it, and they're absolutely certain that it's all our fault.

Do not let your hurt cause you to hate.

If you want to change the way people respond to you, change the way you respond to people.

If you saw a wounded person, torn and mangled, on the highway, the sight of so deplorable an object would fill you with compassion; the sight of your friends under the disease I am now speaking ought to move you much more, for it is tearing them to pieces every moment. Every moment it preys upon their vitals, and they are continually dying, yet cannot die.

What is a relationship? The intersection of the stories of two people. The problem is that an awful lot of carnage takes place at this intersection.

Our relationships are often harmed when we try to atone for our own sins while condemning the other person for his.

It is easy to forget the impact our words have on every relationship. There has never been a good relationship without good communication. And there has never been a bad relationship that didn't get that way in part because of something that was said.