Quotes About Empathy

What typically escalates to conflict begins, as Vargo puts it, with "not communicating, making assumptions, and jumping to conclusions, sending a 'hard' message in ways that make it tough for people to hear what you're saying." Students

empathy, perspective taking, rapport, and cooperation are among the competencies the school is looking for in those who apply.

emotional intelligence counts more than IQ or expertise

Daniel Goleman

Teamwork, open lines of communication, cooperation, listening, and speaking one's mind—rudiments of social intelligence

Ninguna criatura puede volar con una sola ala. El liderazgo ejemplar requiere de la adecuada combinación entre el corazón y la cabeza, entre el sentimiento y el pensamiento. Esas son las dos alas que permiten volar a un líder.

emotional intelligence: abilities such as being able to motivate oneself and persist in the face of frustrations; to control impulse and delay gratification; to regulate one's moods and keep distress from swamping the ability to think; to empathize and to hope.

I can foresee a day when education will routinely include inculcating essential human competencies such as self-awareness, self-control, and empathy, and the arts of listening, resolving conflicts, and cooperation.

When girls play together, they do so in small, intimate groups, with an emphasis on minimizing hostility and maximizing cooperation, while boys' games are in larger groups, with an emphasis on competition. One key difference can be seen in what happens when games boys or girls are playing get disrupted by someone getting hurt. If a boy who has gotten hurt gets upset, he is expected to get out of the way and stop crying so the game can go on.

If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and effective relationships, then no matter how smart you are, you are not going to get very far.

selection focuses almost exclusively on intellectual abilities, emotional intelligence carries much more weight than IQ in determining who emerges as a leader.

tipo de «calma» que percibe en la compasión se entremezcla con una mente lúcida y un corazón afectuoso.

Los niños pequeños no se preocupan de la posición de alguien, ni de su educación o de si es rico o pobre –dice–. Responden a la sonrisa en tu rostro».

Feelings of inclusion depend not so much on having frequent social contacts or numerous relationships as on how accepted we feel, even in just a few key relationships.

El Dalai Lama compartió un dato del que se enteró hace tiempo: si a los recién nacidos se les sostiene regularmente con afecto, sus cerebros se desarrollan mejor que en aquellos que se desatienden, y que apenas se les toca, por no hablar de sostenerlos.51 Los bebés separados de sus padres muestran timidez e impotencia, y los monos separados de bebés de sus madres crecen estando más tensos y siendo más agresivos.52

Una serie de nuevos estudios realizados en el National Institute of Mental Health (Instituto Nacional de Salud Mental) han hallado que antes de los dos años de edad los niños parecen universalmente sintonizados con la congoja de otro niño y la mayoría de las veces intentan ayudarle de algún modo.

Moral sentiments derive from empathy, and moral reflections take thinking and focus. One cost of the frenetic stream of distractions we face today, some fear, is an erosion of empathy and compassion.19 The more distracted we are, the less we can exhibit attunement and caring.

An estimated 85 percent of those with dyssemia have the deficit because they failed to learn how to read nonverbal signals or how to respond to them, either because they did not interact enough with their peers or because their family did not display a given range of emotion or followed eccentric social norms.

A leader tuned out of his internal world will be rudderless; one blind to the world of others will be clueless; those indifferent to the larger systems within which they operate will be blindsided.

Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way—that is not easy.

apunta: «Los ataques al carácter de alguien (llamarlo estúpido o incompetente) no sirven para nada. El otro se pone de inmediato a la defensiva y deja de ser receptivo a las recomendaciones que tenemos que hacerle para que mejore.»

la inteligencia emocional destaca especialmente sobre el CI en aquellos dominios "blandos" en los que la relevancia del intelecto para el éxito es relativamente menor, es decir, en aquellos dominios en los que habilidades tales como la autorregulación emocional y la empatía, por ejemplo, son más decisivas que las competencias estrictamente cognitivas.

First, emotional intelligence

Daniel Goleman