Quotes About Empathy

I'm lucky to have depression less severely than a lot of people. I know some find it useful to talk about it and people are definitely doing that more. It's becoming less stigmatised.

Connecting with people who are able to maintain a sense of humility is really useful.

Be unselfish. That is the first and final commandment for those who would be useful and happy in their usefulness. If you think of yourself only, you cannot develop because you are choking the source of development, which is spiritual expansion through thought for others.

Just because somebody makes a mistake doesn't make them useless.

Stories are the only thing that I can be bothered with. It's the only way that I can do anything, even if I'm quite useless. It's the only area in being human where I could be a little useful.

When you're not involved, other people's unhappiness seems to be about the funniest damn thing on earth because you think you can solve it, that you are God, that you are above this, and that their unhappiness is just such useless toil and agony. If it's you, it ceases to be a comedy.

It's useless to criticize things that people love and something that speaks to them.

You just have to look at me to know what I am feeling. So I would be a useless policewoman or spy.

You really need to have a lot of empathy for the work you're doing and the people who you're ultimately trying to help, whether that's a business colleague, a boss, or, ultimately, the user of the software you're building.

Most people who are on the inside of a technology have no idea what it's like to look at from an end user's point of view. This is why they have focus groups. I'm really familiar with this because I worked 10 years for Hallmark Cards in the U.S.

User-centered design means working with your users all throughout the project.

If we want users to like our software, we should design it to behave like a likeable person.

The 2 million people who work in the NHS and social care are also themselves patients and users. I know they all want to treat patients and users the way they and their families would want to be treated and that is the purpose of our reforms.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

We make every one of our users sign a pledge when they sign up that they will not discriminate, that they will not exhibit hatred. Whenever we become aware of such an example, they're permanently banned.

You have to know what your users are experiencing.

If someone you know makes a bad decision or uses bad judgment, it doesn't mean you have to allow that to alter your attitude. Why should you allow anyone else's bad decisions to send you into a tailspin of misery?

'I' is the word everyone uses to refer to themselves. On the one hand, it points to a specific person, but it's also this blank space that you can insert yourself into; it's a chute into empathy.

Why use your natural abilities to make someone feel bad? I just want to be the guy who uses his power to be positive.

We're so much more likely to feel sympathy for an animal than another person; thus, the best fiction uses animals to define truly humane behavior.

Racism is a grown-up disease, and we should stop using our kids to spread it.

I think people are a lot more sensitive than they used to be, and quite rightly so. I don't think we should be using racial jokes and things like that.

If I have not the power to put myself in the place of other people, but must be continually burrowing inward, I shall never be the magnanimous creative person I wish to be. Yet I am hypnotized by the workings of the individual, alone, and am continually using myself as a specimen.

I've been saying it all along: please do not demonise Robert Mugabe. I'm not saying the methods he's using are correct, but he was put under great pressure.