Quotes from Carmine Gallo

The Storyteller's Secret Storytellers who simplify complexity speak succinctly. They practice their pitch until they can tell a compelling story in as little as 60 seconds.

The poet Maya Angelou famously said people will forget what you said and what you did, but they'll never forget how you made them feel.

The most important component to the Apple experience is that the staff isn't focused on selling stuff. It's focused on building relationships and trying to make people's lives better.

many companies rank low on the customer satisfaction index because their employees are discouraged, disillusioned, and uninspired.

The four elements of verbal delivery are: rate, volume, pitch, and pauses. RATE: Speed at which you speak VOLUME: Loudness or softness PITCH: High or low inflections PAUSES: Short pauses to punch key words

7 percent of a person's message is conveyed through words and 93 percent is conveyed nonverbally (38 percent vocal tone; 55 percent body language).

los líderes eficaces poseen la capacidad de actuar e incitar a los demás a hacerlo porque conocen las fuerzas invisibles que nos configuran».[6] La comunicación apasionada, poderosa y estimulante es una de esas fuerzas que nos mueven y nos configuran.

Humor plays a key role in the playbooks of the world's most inspiring public speakers.

The Art of Asking,

good story also has specific details to help the listener see herself in the founder's story. A detail such as Sara's seat number on the airplane is irrelevant to the story. The fact that Sara's $98 pair of white pants hung in the closet for eight months because she didn't like the way they looked on her is something that many women can relate to.

Innovation occurs because Apple made an association that none of its competitors had considered

Some people are not used to an environment where excellence is expected

It takes courage to reduce the number of the slides in a presentation. It takes courage to speak for 18 minutes instead of rambling on for much longer. Leonardo da Vinci once said, "Simplicity is the ultimate sophistication.

Passion fuels the rocket; vision directs the rocket to its ultimate destination.

Apple makes computers but its employees believe in the company's bigger vision, which is to make tools to improve people's lives

An inspiring vision meets three criteria. It is specific, concise and consistent.

A mission statement describes what you make; a vision is how you will make the world a better place.

Passion is meaningless without vision. Innovation demands both.

Innovation is a new way of doing things that results in positive change. It makes life better.

Vision drive innovation and keeps the energy level high when the inevitable setbacks occur.

Steve Jobs always believed in the beauty of his dreams to change the world. Do you believe in yours?

A person can have the greatest idea in the world—completely different and novel—but if that person can't convince enough other people, it doesn't matter. —GREGORY BERNS

Big, bold visions have a way of inspiring teams

Follow your heart and don't settle for a path that is inconsistent with what you feel is your true destiny.