Quotes from Eric Yuan

Security and safety are very important for us.

I don't want to be only the most scalable platform, I want to be the most secure. To do that, it's not only Zoom's work, we need lot of people's help.

I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now.

My beloved father passed away just two months after I told him I was going to start a company. Whenever I make progress in my career, I wish I could share the news with my father.

No one wants to be the person who peaked in high school!

Our operations in China are materially similar to our U.S. peers who also operate and have employees there.

I tell myself, every morning when I wake up, two things. Don't let the world down. Don't let our users down.

I really want to build something to make the world a better place.

If the world misunderstands us, then I don't blame others, it's our problem.

My barometer for choosing a board member is this: regardless of the business, can I make a lifelong friend?

I decided to come to the U.S. in the mid '90s because the Internet, which I knew was the wave of the future, was red hot here, but hadn't yet taken off in China.

The smartphone created a huge economy, the cloud created a huge economy.

A lot of people are counting on Zoom.

We built Zoom for the business customers.

Every day I'd talk to my customers at Webex and they'd tell me how unhappy they were with our service. This was a terrible way to spend my days, it weighed heavily on my heart. I wanted to spend my days delivering happiness, and I knew I had to take charge of my own destiny to do that.

I never thought that overnight the whole world would be using Zoom. Unfortunately, we did not prepare well, mentally and strategy-wise.

Company culture is my number one priority. It's more important than the team, the product, the business model, or the investors. All of those things can be fixed and made better over time. But culture has to be established on Day 1.

We expect our employees to care about the community, the company, their teammates, customers, and themselves.

We take privacy very seriously and have privacy a policy and our intention is never to sell any customer data.

Distributed workforces are most likely to succeed if their culture is one that values and prioritizes face-to-face communications.

I experienced the year 2000 dot com crash and the 2008 financial crisis, and it almost wiped out the company.

Once you have a culture problem, it's very hard to fix.

Empathy, humanity and support for each other is more important than revenue, than growth.

I want to make sure I do the right thing for society.