Quotes from Andy Jassy

We don't think of HQ1 being Seattle any longer. We really think of it as Puget Sound.

We have a lot of people in Seattle, but we also have a lot of people in Bellevue and it is where most of our growth will end up being.

Well, I think that the pandemic, I mean what a crazy period. I don't think any of us have lived through anything like that before and I hope we never live through anything like that after.

We feel like we experienced probably two to three years of growth in 18 months. You couldn't probably responsibly plan for a pandemic or the amount of capacity that's needed.

You know, Amazon as a whole has become - has been successful, and across a few different business segments, but simply because the company's been successful, in a few different business segments, doesn't mean it's somehow too big.

If you know anything about what a lot of the senior leaders at Amazon do in their free time, they spend a lot of time on civil liberties. It's something that's very important to me and I think a lot of my peers.

If you're going to invest in something over a long period of time, that you believe is important and can change the company, you have to be strategically patient and tactically impatient.

In the case of games, we have a belief that that could end up being the largest category in entertainment over a long period of time. Just look at what's happening in games and how social they've become.

We've led the way in the $15 minimum wage.

We don't think at all about how the AWS business complements the Amazon business from a financial overview perspective.

When you need to make changes, even when people don't want to change, you have to pick the company up and change it, even if it means cannibalizing yourself.

We compete with very large companies. These are companies like Walmart and Target and Kroger and some very successful digital companies like eBay and Etsy and Wayfair, and we don't have the ability to raise prices in any kind of unfettered way.

Netflix, despite the fact that they compete very aggressively with Prime Video on the Amazon side, they run everything on top of AWS and have for several years - same with Disney, Warner, Fox, HBO and Turner, they all run on AWS.

It's not a surprise to us that every large technology company is trying to build an offering like AWS' because it's such a good value proposition for customers.

When we launched Lambda, the first serverless compute service, it was a watershed moment.

Everybody at the company has the freedom - and really, the expectation - to critically look at how it can be better and then invent ways to make it better.

We're talking about the national security of our country and modernizing their technology platforms and the foundation on which all those applications are going to be used to protect our country. You have to make sure these decisions are made truly objectively.

What's different is with every successive year, as we launch a thousand plus features and services, we just have the capabilities to make it easier for the rest of the market to use us.

My suspicion is that a lot of these office buildings will start to evolve from being optimized for individual offices or cube space to being hot offices where you decide which day you're going to come in and then you reserve a desk.

If you believe developers will build applications from scratch using web services as primitive building blocks, then the operating system becomes the Internet.

We started to consider what became Amazon Web Services between 2000 and 2003.

I mean it's easy to have a website. It's inexpensive to do so, and most of the small businesses have that, but to get access to hundreds of millions of customers is hard.

It's easy to play it safe, but the reality is that if you want to keep changing the world for customers, which we all want to do, you have to make bets and you have to be willing to fail.

I think that always our focus is gonna be the customers.