Quotes from Andy Jassy

You can't just go careening toward your idea without checking in with customers and people who might use it and making sure you're on to something.

Being successful right away is obviously less stressful, but when it takes longer, it's often sweeter.

When you experience great voice apps, it makes tapping on an app so circa 2005.

For us, employee safety is priority number one for us in our fulfillment centers.

There is no compression algorithm for experience.

You have to be willing to have failures along the way.

We'd realized in the first ten years we'd built an infrastructure competence deep in the stack - reliable, scalable cost effective data centers to grow the Amazon retail biz the way we needed to. But we'd built Amazon so quickly that a number of the pieces of the platform had become entangled.

You have got to be maniacal and relentless - relentless and tenacious about getting to the truth.

Tennis taught me what happens when you really work on something, and what happens when you don't.

Tennis was a particularly interesting growing-up experience. It's actually a difficult way of growing up because it's such an individual sport. It taught me a lot of life lessons that have been helpful later in my life.

Our leadership principles often have tension in them. And I think that's actually a good thing and it makes sense.

We're much more focused on the long term than most companies.

We always had a lot of optimism for this game, New World.' Customers really liked it; it tested really well.

You just can't learn certain lessons until you get to different elbows of the curve in scale. With a business that most estimate is several times the size of the next nine providers combined, we've learned certain lessons that you just can't learn until you get to that level of scale.

When you have a sitting president who's willing to publicly show his disdain for a company and the leader of a company, it's very difficult for government agencies including the DOD to make an objective decision without fear of reprisal.

You have to have the courage to pull the company up and force them to change and move.

Tennis is very much a meritocracy. There's no favoritism, there's no politics. You either win or lose based on how you perform in the moment.

When you look at whether a company is a monopoly or not, the first thing you look at is what kind of market segment share they have.

If something is going to happen, whether you want it to happen or not, it is going to happen. And you are much better off cannibalizing yourself, or being ahead of whatever direction the world is headed than you are howling at the wind or wishing it away or trying to put up blockers.

I think it's scary for consumer confidence and for confidence in U.S. businesses and potential credit ratings if we don't make sure that we raise that debt ceiling.

What I did know from having started businesses before Amazon, as well as from my time at Amazon, was that when you are trying to do something new, it's really a waste of energy to spend a lot of cycles wondering whether it's going to be a success or not.

I think at the end of the day with any technology, whether you're talking about facial recognition technology or anything else, the people that use the technology have to be responsible for it, and if they use it irresponsibly, they have to be held accountable.

You have to know what your customers think about your product and where you sit, relatively speaking. You have to know what's working and what's not working.

We have a large number of people working in AI. If you look around homes and the workplace, there are all these sensors in many devices. This is what people commonly call the Internet of Things.