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Quotes from Tom Peters

Appreciation, applause, approval, respect - we all love it!
~ Tom Peters
Leaders don't create followers, they create more leaders.
~ Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
~ Tom Peters
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
~ Tom Peters
Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.
~ Tom Peters
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
~ Tom Peters
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
~ Tom Peters
The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
~ Tom Peters
To sell is above all to master the art and science of listening.
~ Tom Peters
Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
~ Tom Peters
There are few things that will take you further in life, than your ability to make a good presentation.
~ Tom Peters
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
~ Tom Peters
Management is about arranging and telling. Leadership is about nurturing and enhancing.
~ Tom Peters
I don't want an epitaph on my gravestone that says, 'He would have pursued some big dreams in his life, but other people wouldn't let him.
~ Tom Peters
I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
~ Tom Peters
The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.
~ Tom Peters
Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
~ Tom Peters
As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
~ Tom Peters
Test fast, fail fast, adjust fast.
~ Tom Peters
Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.
~ Tom Peters
Only those who constantly retool themselves stand a chance of staying employed in the years ahead.
~ Tom Peters
The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
~ Tom Peters
Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
~ Tom Peters
Success requires a persistent misreading of the odds.
~ Tom Peters