Quotes from Malcolm Gladwell

We are all of us not merely liable to fear, we are also prone to be afraid of being afraid, and the conquering of fear produces exhilaration.…When we have been afraid that we may panic in an air-raid, and, when it has happened, we have exhibited to others nothing but a calm exterior and we are now safe, the contrast between the previous apprehension and the present relief and feeling of security promotes a self-confidence that is the very father and mother of courage.

We are too much in awe of those who succeed and far too dismissive of those who fail. And, most of all, we become much too passive. We overlook just how large a role we all play—and by "we" I mean society—in determining who makes it and who doesn't.

Hell, yeah, we're going to ride," the cussing preacher said and addressed his board. "Find you any kind of crack you can to hide in if you're scared, but I'm walking downtown after this meeting and getting on the bus. I'm not going to look back to see who's following me.

Gottman is far more selective. He has found that he can find out much of what he needs to know just by focusing on what he calls the Four Horsemen: defensiveness, stonewalling, criticism, and contempt.

The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.

and they were the subjects of what would become one of the most famous psychological studies in history. For the rest of his life, Terman watched over his charges like a mother hen. They were tracked

have programs for the "gifted." Elite universities often require that students take an intelligence test (such as the American Scholastic Aptitude

are many studies that say they can't find a statistically significant effect of some policy change," Hoxby says. "That doesn't mean that there wasn't an effect. It just means that they couldn't find it in the data. In this study, I

The deceptions of Ana Montes and Bernie Madoff, the confusion over Amanda Knox, the plights of Graham Spanier and Emily Doe are all evidence of the underlying problem we have in making sense of people we do not know. Default to truth is a crucially important strategy that occasionally and unavoidably leads us astray. Transparency is a seemingly commonsense assumption that turns out to be an illusion. Both, however, raise the same question: once we accept our shortcomings, what should we do?

The same qualities that appear to give them strength are often the sources of great weakness. And

I returned, and saw under the sun, that the race is not to the swift, nor the battle to the strong, neither yet bread to the wise, nor yet riches to men of understanding, nor yet favor to men of skill; but time and chance happeneth to them all. Ecclesiastes 9:11

that much of what we consider valuable in our world arises out of these kinds of lopsided conflicts, because the act of facing overwhelming odds produces greatness and beauty. And second, that we consistently get these kinds of conflicts wrong. We misread them. We misinterpret them. Giants are not what we think they are. The same qualities that appear

allowing people to operate without having to explain themselves constantly turns out to be like the rule of agreement in improv. It enables rapid cognition.

In the end, the Impressionists made the right choice, which is one of the reasons that their paintings hang in every major art museum in the world. But this same dilemma comes up again and again in our own lives, and often we don't choose so wisely. The inverted-U curve reminds us that there is a point at which money and resources stop making our lives better and start making them worse.

far in Outliers, we've seen that extraordinary achievement is less about talent than it is about

far in Outliers, we've seen that extraordinary achievement is less about talent than it is about opportunity. In this chapter, I want to try to dig deeper into why that's the case by looking at the outlier in its purest and most distilled form—the genius. For years, we've taken our

For centuries, the paesani of Roseto worked in the marble quarries in the surrounding hills, or cultivated the fields in the terraced valley below, walking four and five miles down the mountain in the morning and then making the long journey

this is why Gottman has couples talk about something involving their marriage — like their pets — without being about their marriage. He looks closely at indirect measures of how the couple is doing: the telling traces of emotion that flit across one person's face; the hint of stress picked up in the sweat glands of the palm; a sudden surge in heart rate; a subtle tone that creeps into an exchange.

Historians start with Cleopatra and the pharaohs and comb through every year in human history ever since, looking in every corner of the world for evidence of extraordinary wealth, and almost 20 percent of the names they end up with come from

The results from these experiments are, obviously, quite disturbing. They suggest that what we think of as free will is largely an illusion: much of the time, we are simply operating on automatic pilot, and the way we think and act—and how well we think and act on the spur of the moment—are a lot more susceptible to outside influences than we realize. But

The answer is that the success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts.

home. What did two of Louis and Regina Borgenicht's sons do? They went to law school, and no less than nine of their grandchildren ended up as doctors and lawyers as well. Here is the most remarkable of Farkas's family trees. It belongs to a Jewish family from

Your unconscious, in the sense, was acting as a kind of mental valet. It was taking care of all the minor mental details in your life. It was keeping tabs on everything going on around you and making sure you were acting appropriately, while leaving you free to concentrate on the main problem at hand.

Even the most gifted of lawyers, equipped with the best of family lessons, cannot escape the limitations of their generation.