Quotes from Malcolm Gladwell

weeks' work. Kmart paid—happily. If its attorneys do not outsmart you, they will outwork you, and if they can't outwork you, they'll win through sheer intimidation. There is no firm in the world that has made more money, lawyer for lawyer, over the past two decades. On Joe Flom's wall

Improvisation comedy is a wonderful example of the kind of thinking that Blink is about. It involves make very sophisticated decisions on the spur of the moment without the benefit of any kind of script or plot. That's what makes it so compelling and — to be frank — terrifying.

starts to think out loud. It's obvious she's on the verge of figuring something out. "Well, I knew this, though… but… I knew that. For each one up, it goes that many over. I'm still somewhat confused as

public schools in the 1940s, then to City College in upper Manhattan, and then to New York University Law School. The fourth partner was George Katz. He was born in 1931. He grew up in a one-bedroom first-floor apartment in the Bronx. His parents were

the kind of man who referred to everyone he worked with as eminent.)

But remember, the logic of the inverted-U curve is that the same strategies that work really well at first stop working past a certain point, and that's exactly what many criminologists argue happens with punishment.

The first is that much of what we consider valuable in our world arises out of these kinds of lopsided conflicts, because the act of facing overwhelming odds produces greatness and beauty. And second, that we consistently get these kinds of conflicts wrong. We misread them. We misinterpret them. Giants are not what we think they are. The same qualities that appear to give them strength are often the sources of great weakness.

It is embarrassing how feeble I feel, how timidly I move through life, always guarded, ready to defend myself, ready to be angry.

The people at the top don't just work harder. They work much, much harder.

rep" squad—the all-star

You've got to let people work out the situation and work out what's happening. The danger in calling is that they'll tell you anything to get you off their backs, and if you act on that and take it at face value, you could make a mistake. Plus you are diverting them. Now they are looking upward instead of downward. You're preventing them from resolving the situation.

What screws up doctors when they are trying to predict heart attacks is that they take too much information into account.

miles down the mountain in the morning and then making the long journey back up the hill at night. Life was hard. The townsfolk were barely literate and desperately poor and without much hope for economic betterment until word reached Roseto at the end

If you get too caught up in the product of information, you drown in the data. [...] The big giant is tied down by those little rules and regulations and procedures. And the little guy? He just runs around and does what he wants.

The much-storied disenchantment with mathematics among Western children starts in the third and fourth grades, and Fuson argues that perhaps a part of that disenchantment is due to the fact that math doesn't seem to make sense; its linguistic structure is clumsy; its basic rules seem arbitrary and complicated.

The typical accident involves seven consecutive human errors. One

began buying land on a rocky hillside connected

For centuries, the paesani of Roseto worked in the marble quarries in the surrounding hills, or cultivated the fields in the terraced valley below, walking four and five miles down the mountain in the morning and then making the long journey back up the hill at night. Life was hard. The townsfolk were barely literate and desperately poor

The pitchman must make you applaud and take out your money. He must be able to execute what in pitchman's parlance is called "the turn" — the perilous, crucial moment where he goes from entertainer to businessman.

at the University of Oklahoma. He spent his summers on a farm in Pennsylvania, not far from Roseto—although that, of course, didn't mean much, since Roseto was so much in its own world that it was possible to live in the next town and never know much about it. "One of the times when we were up

eight-year-old because he's too small. So he doesn't get the extra practice. And without that extra practice, he has no chance at hitting ten thousand hours by the time the professional hockey teams start looking for players. And without ten thousand hours under his belt, there is no way he can ever master the skills necessary to play at the top level. Even Mozart—the greatest musical prodigy of all time—couldn't hit his stride until he had his ten

course, didn't mean much, since Roseto was so much in its own world that it was possible to live in the next town and never know much about it. "One of the times when

According to the law professor Richard Sander, more than half of all African-American law students in the United States—51.6 percent—are in the bottom 10 percent of their law school class and almost three-quarters fall in the bottom 20 percent.

Whenever we have something that we are good at - something we care about - that experience and passion fundamentally change the nature of our first impressions. This does not mean that when we are outside our areas of passion and experience, our reactions are invariably wrong. It just means that they are shallow. They are hard to explain and easily disrupted. They aren't grounded in real understanding.