Quotes from Fernando Flores

A feel-good style can be a symptom of unawareness or lack of caring.

Great work is done by people who are not afraid to be great.

Hope is the raw material of losers.

An organsation's results are determined through webs of human commitments, born in webs of human conversations.

When I left prison, I had to figure out how to embrace my past.

Our best comes out when we have honest discussions.

I never blamed Pinochet, or my torturers, or external circumstances.

We don't realize how much we create reality through language. If we say that life is hard, it will be hard.

I made my own assessment of my life, and I began to live it. That was freedom.

Our worst comes out when we behave like robots or professionals.

We live in an extraordinary time

When trust improves, the mood improves.

I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.

Great work is done by people who are not afraid to be great.

Both unfulfilled promises and unnecessary requests can destroy trust between people.

No observer is the observer of what is purely and simply given by reality; all observations and all interpretations are the observations and interpretations of persons grounded in and limited by the historical time in which they observe and interpret. These

Let's look at selling a car, because if any industry seems to offend in collaboration, it's the car-selling industry.

Many people find that they frequently slip into negative, unproductive moods, and, once in these moods, it can be difficult to shift out of them. We suggest that this happens because most people have an interpretation of mood and emotion that limits their power to observe and change their moods.

The idea that we invent reality together in the commitments we make to each other when we speak

Fernando Flores made a brave move forward, proposing that we design our organizations around the networks of commitments being made and that these commitments be made explicit.

Activities once unintelligible (like willingly eating bran muffins) would become common. In

No one is privy to the final truth or understanding about anything.

Despite the popularity of the leadership industry, a real competence in building and leading teams is uncommon, and there isn't a generally accepted way to teach these competencies.

When others agree to our requests, we're changing the future.