Quotes from Fernando Flores

Questions like "Where am I headed?" and "Is this the place I want to be headed?" aren't central in your consciousness. Where are you headed, then? The answer is simple: you're headed where you're headed, as fast as you can get there.

No observer is the observer of what is purely and simply given by reality; all observations and all interpretations are the observations and interpretations of persons grounded in and limited by the historical time in which they observe and interpret.

Our BODIES—their health, their availability—are an unavoidable domain of concern for us as human beings.

To be in "play" in this way is one of our concerns to be able to escape self-conscious, intentional activity for comfortable, often purposeless activity.

we call this permanent domain of concern "sociability.

Those five domains—body, aesthetics or play, sociability, family, and work—are the domains we claim to be conditions for linguistic existence.

The next group of domains, which includes education, career, money, and "the world," has to do with concerns we cannot avoid as human beings, insofar as we are historical beings.

The company becomes full of rigid controls, checks, and procedures that attempt to force people to act responsibly, but which actually create further walls between people and bring effective action to a grinding halt.

Conversations for Action: Moves for Coordination

Human beings are born into a world of conversations already going on.

most people have an interpretation of mood and emotion that limits their power to observe and change their moods.

People who fail to manage their moods exhibit a lack of respect for their teammates.

there's one particular class of assessments that should ring warning bells. When someone makes the assessment that there's no action to be taken toward some concern, and no hope of the situation changing in the future, we say that they're stuck in resignation in that domain.

Hearer (specific identity) 3. Conditions of satisfaction (COS) stated in accordance with the standard practices of a community

That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition.

When trust improves, the mood improves.

But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.

You have one big mythology in your favor: Everyone believes that you Europeans are impeccable. But I know you are jerks.

I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.

You have to be able to risk your identity for a bigger future than the present you are living.