Quotes About Management

We don't break setups, or light a fire. We just point out to the foreman of that work center which job we would prefer he gets to next.

What you're saying is that making an employee work and profiting from that work are two different things.

The key is in the hands of production. These techniques to manage the buffers should not be used just to track missing parts while there is still time, they should be used mainly to focus our local improvement efforts. We must guarantee that the improvements on the CCRs will always be sufficient to prevent them from becoming bottlenecks.

If you produce something, but don't sell it, it's not throughput

First, make sure the bottlenecks' time is not wasted," he says. "How is the time of a bottleneck wasted? One way is for it to be sitting idle during a lunch break. Another is for it to be processing parts which are already defective—or which will become defective through a careless worker or poor process control. A third way to waste a bottleneck's time is to make it work on parts you don't need.

But when the nature of the constraint has changed, one would expect to see a major change in the way we operate all non-constraints.

If we cut our batch sizes in half, then I guess that at any one time we'd have half the work-in-process on the floor. I guess that means we'd only need half the investment in work-in-process to keep the plant working. If we could work it out with our vendors, we could conceivably cut all our inventories in half, and by cutting our inventories in half, we reduce the amount of cash tied up at any one time, which eases the pressure on cash flow.

Once the somebody is already on the payroll, it doesn't cost us any more to have him be idle. Whether somebody produces parts or waits a few minutes doesn't increase our operating expense. But excess inventory . . . now that ties up a lot of money.

If Ralph can determine a schedule for releasing red-tag materials based on the bottlenecks, he can also determine a schedule for final assembly. Once he knows when the bottleneck parts will reach final assembly, he can calculate backwards and determine the release of the non-bottleneck materials along each of their routes. In this way, the bottlenecks will be determining the release of all the materials in the plant.

IDENTIFY the system's constraint(s). 2. Decide how to EXPLOIT the system's constraint(s). 3. SUBORDINATE everything else to the above decision. 4. ELEVATE the system's constraint(s). 5. WARNING!!!! If in the previous steps a constraint has been broken, go back to step 1, but do not allow INERTIA to cause a system's constraint.

By running non-bottlenecks for "efficiency," we've built inventories far in excess of demand.

Eighty percent of your products require at least one part from a bottleneck. What are you going to substitute for the bottleneck part that hasn't shown up yet?" Bob scratches his head and says, "Oh, yeah . . . I forgot." "So if we can't assemble," says Stacey, "we get piles of inventory again. Only this time the excess inventory doesn't accumulate in front of a bottleneck; it stacks up in front of final assembly.

With the bottlenecks more productive now, our throughput has gone up and our backlog is declining. But making the bottlenecks more productive has put more demand on the other work centers. If the demand on another work center has gone above one hundred percent, then we've created a new bottleneck.

sit there marveling that we're going to reduce the efficiency of some operations and make the entire plant more productive.

I sit there marveling that we're going to reduce the efficiency of some operations and make the entire plant more productive.

What we know now," I tell him, "is that we shouldn't be looking at each local area and trying to trim it. We should be trying to optimize the whole system. Some resources have to have more capacity than others. The ones at the end of the line should have more than the ones at the beginning—sometimes a lot more. Am I right?

For a foreman, heat-treat seems like a very small kingdom, not much of a prize. There is nothing intrinsically attractive about running that operation, and having only two people to manage makes it seem like no big deal. To prevent it from seeming like a demotion to them, I make a point to go down there periodically on each of the shifts. In talking to the foreman, I drop some rather direct hints that the rewards will be great for anyone who can improve the output of heat-treated parts.

Dear, never forget one little point. It's my business. You just work here.

Really, she was going to have to learn to better organize her time. Maybe she should hire a lifestyle consultant…

If you can't marry the man you love, then the next best thing is to marry one who is easily managed. . . . But the best thing of all, of course, is to marry a man beloved as well as manageable, as she herself intended to do.

Part of running a good business is not letting anyone know how bad things have really become.

The president of General Motors was in a foul humor.

headquarters-bureaucrat vice presidents who are nonproducing but positioned to take the blame for those above them if anything goes wrong;

I learned when you shout at someone," he once said, "you make him afraid. And when he's afraid, he won't tell you his troubles"—or tell a manager the truth about what on the assembly line wasn't working, or what had gone wrong. An