Quotes About Trust

I had forgotten that things might change in future and that promise was a debt.

But I don't know these Muslim people. They seem ... what if she brings a bomb inside the house? What if she blows up my house like all those suicide bombers in Israel?" he demanded.

How I work is I work from of very character-driven place. And I trust the writers.

the transformative power of relationships

Marriage is not a ritual or an end. It is a long, intricate, intimate dance together and nothing matters more than your own sense of balance and your choice of partner.

Be real and be unashamed, even of your faults. I do truly know what my husband is made of and vice versa.

You want the guy who'll get your medicine in the middle of the night, even in a blizzard, even after twenty years. You want the guy who shows you every day, shoveling the walk, carrying your groceries, shows you how much he loves you. It's not about talking the talk,

Intimacy is being seen and known as the person you truly are.

Don't you fall for the big hearts and flowers, acting like it's the movies. Bunch of bullshit, he said. Pardon me. You want the guy who'll get your medicine in the middle of the night, even in a blizzard, even after twenty years. You want the guy who shows you every day, shoveling the walk, carrying your groceries, shows you how much he loves you. It's not about talking the talk, Eva. You must have met my father, I said.

We live and we love the world, Lillian thinks, and we kid ourselves that the world loves us back.

We protected America from what happened, like a man takes care of his wife. The man doesn't mind when she closes her eyes at the scary part of the ride, of the movie. He loves her for that sweet, willful ignorance. She gives him something to protect, a nice world in which bad things don't happen. It's a pleasure, and a relief, to keep that ignorance intact, even as it comes between them.

Yeah, he said, you'll know he's the one because when he says he'll do anything for you, he means it. Don't you fall for the big hearts and flowers, acting like it's the movies. Bunch of bullshit, he said. Pardon me. You want the guy who'll get your medicine in the middle of the night, even in a blizzard, even after twenty years. You want the guy who shows you every day, shoveling the walk, carrying your groceries, shows you how much he loves you. It's not about talking the talk, Eva.

Hierarchy (or, more specifically, the fear it creates when not handled well) reduces psychological safety.

High standards in a context where there is uncertainty or interdependence (or both) combined with a lack of psychological safety comprise a recipe for suboptimal performance.

Cheating and covering up are natural by-products of a top-down culture that does not accept "no" or "it can't be done" for an answer. But combining this culture with a belief that a brilliant strategy formulated in the past will hold indefinitely into the future becomes a certain recipe for failure.

For knowledge work to flourish, the workplace must be one where people feel able to share their knowledge! This means sharing concerns, questions, mistakes, and half-formed ideas.

In one study investigating employee experiences with speaking up, 85% of respondents reported at least one occasion when they felt unable to raise a concern with their bosses, even though they believed the issue was important.

Workarounds can occur when workers do not feel safe enough to speak up and make suggestions to improve the system.

Communication frequency among coworkers also led to psychological safety. In other words, the more we talk to each other, the more comfortable we become doing so.

Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.

Removing your mask helps others remove theirs. Of course, this means acting as if you feel psychologically safe, even if you might not be fully there yet. Sometimes, you have to take an interpersonal risk to lower interpersonal risk.

They concluded, "psychological safety was far and away the most important of the five dynamics we found."10 Other behaviors were also important, such as setting clear goals and reinforcing mutual accountability, but unless team members felt psychologically safe, the other behaviors were insufficient.

I have defined psychological safety as the belief that the work environment is safe for interpersonal risk taking.6 The concept refers to the experience of feeling able to speak up with relevant ideas, questions, or concerns. Psychological safety is present when colleagues trust and respect each other and feel able – even obligated – to be candid.

We now know that psychological safety emerges as a property of a group, and that groups in organizations tend to have very interpersonal climates. Even in a company with a strong corporate culture, you will find pockets of both high and low psychological safety. Take, for instance, the hospital where Christina works.