logo

Quotes About Trust

With survey data from 170 research scientists working in six Irish research centers, the authors showed that trust in top management led to psychological safety, which in turn promoted work engagement.
~ Amy C. Edmondson
My short answer? No. I don't think you can have too much psychological safety. I do think, however, that you can have not enough discipline. Psychological safety is about reducing interpersonal fear. Making it less heroic to ask a question or admit an error. It doesn't mean you automatically have a good strategy for getting the work done. It also doesn't mean
~ Amy C. Edmondson
We now know that psychological safety emerges as a property of a group, and that groups in organizations tend to have very interpersonal climates. Even in a company with a strong corporate culture, you will find pockets of both high and low psychological safety.
~ Amy C. Edmondson
The good teams, I suddenly thought, don't make more mistakes; they report more.
~ Amy C. Edmondson
people are more likely to believe they'll be given the benefit of the doubt – a wonderful way to think about psychological safety – when they experience trust and respect at work.
~ Amy C. Edmondson
A key insight from this work was that psychological safety is not a personality difference but rather a feature of the workplace that leaders can and must help create.
~ Amy C. Edmondson
What we can learn from this extreme case, as well as from many cases of normal business conversation, is that psychological safety must be paired with discipline to achieve optimal results efficiently.
~ Amy C. Edmondson
When a work environment has reasonably high psychological safety, good things happen: mistakes are reported quickly so that prompt corrective action can be taken; seamless coordination across groups
~ Amy C. Edmondson
Treat people superbly and compensate them fairly.
~ Amy C. Edmondson
The Braintrust's recipe is fairly simple: a group of directors and storytellers watches an early run of the movie together, eats lunch together, and then provides feedback to the director about what they think worked and what did not. But the recipe's key ingredient is candor. And candor, though simple, is never easy.
~ Amy C. Edmondson
Pixar director Andrew Stanton offers advice for how to choose people for an effective feedback group. They must, he says, "make you think smarter and put lots of solutions on the table in a short amount of time."6 Stanton's point about having people around who make us "think smarter" gets to the heart of why psychological safety is essential to innovation and progress. We can only think smarter if others in the room speak their minds.
~ Amy C. Edmondson
For speaking up to become routine, psychological safety – and expectations about speaking up – must become institutionalized and systematized.
~ Amy C. Edmondson
Speaking up is only the first step. The true test is how leaders respond when people actually do speak up. Stage setting and inviting participation indeed build psychological safety. But if a boss responds with anger or disdain as soon as someone steps forward to speak up about a problem, the safety will quickly evaporate. A productive response must be appreciative, respectful, and offer a path forward.
~ Amy C. Edmondson
Love doesn't break easily, I found. But people do.
~ Amy Garvey
But love like that can be too big, too. It can be something you shouldn't be trusted to hold when you're the kind of person who drops the eggs and breaks the remote control.
~ Amy Garvey
He waits. "And I think that is what I would like love to be. Leaving room for each other, knowing that not every step is going to be side by side. Giving more than taking. Waiting. Trusting,
~ Amy Garvey
Love like that is what they make movies about. It's the thing you're supposed to want, the answer to every question, the song that you're supposed to sing. But love like that can be too big, too. It can be something you shouldn't be trusted to hold when you're the kind of person who drops the eggs and breaks the remote control. Love doesn't break easily, I found. But people do.
~ Amy Garvey
If I let myself, I would push into his touch like a cat,
~ Amy Garvey
I never thought I'd believe Rob Pattinson as an FBI agent." Gabriel smirks before adding, "Still not sure I do, actually.
~ Amy Garvey
Tiny, insignificant things that don't come close to the way he trusts me, or the way he listens to me, but put it all together and just the sight of him makes my heart ache with how much I want to keep this. How much I want to keep him.
~ Amy Garvey
Why go through something alone when there's someone you trust to be with you?
~ Amy Goldwasser
I wish I had known that secrets get stronger over time.
~ Amy Goldwasser
Every good relationship, especially marriage, is based on respect. If it's not based on respect, nothing that appears to be good will last very long.
~ Amy Grant
You live in a dangerous place when you sacrifice integrity for security.
~ Amy Grant