logo

Quotes About Negotiation

There was, of course, another alternative to this endless, pointless killing - peace. Achieving peace depended on a recognition by all the participants that the war was not worth fighting, or that all that could be achieved had been achieved and the argument should be promptly transferred to the conference table. Given the benefit of hindsight and the losses so far, by the end of 1915 this seems the obvious alternative to more slaughter but that was not how it appeared at the time.
~ Robin Neillands
Business is nothing more than a conversation:
~ Robin S. Sharma
Philip of Macedonia in a message to Sparta: "You are advised to submit without further delay, for if I bring my army into your land, I will destroy your farms, slay your people and raze your city." Sparta's reply: "If.
~ Robin S. Sharma
For more on the core concerns and how to manage them in negotiation, see Roger Fisher and Daniel Shapiro, Beyond Reason: Using Emotions As You Negotiate (Penguin, 2006).
~ Roger Fisher
At the very least, if you and the other side cannot reach first-order agreement, you can usually reach second-order agreement—that is, agree on where you disagree, so that you both know the issues in dispute, which are not always obvious.
~ Roger Fisher
To get what we want, we are compelled to negotiate.
~ Roger Fisher
Negotiation, Information Technology, and the Problem of the Faceless Other," in Leigh L. Thompson, editor, Negotiation Theory and Research (Psychology Press, 2006).
~ Roger Fisher
systematic tools for getting results, whether in business or international diplomacy, summed up in Beyond Machiavelli and Getting It DONE;
~ Roger Fisher
Negotiations are not likely to make much progress as long as one side believes that the fulfillment of their basic human needs is being threatened by the other.
~ Roger Fisher
Agreement is often based on disagreement. It is as absurd to think, for example, that you should always begin by reaching agreement on the facts as it is for a buyer of stock to try to convince the seller that the stock is likely to go up. If they did agree that the stock would go up, the seller would probably not sell. What makes a deal likely is that the buyer believes the price will go up and the seller believes it will go down.
~ Roger Fisher
Be hard on the problem, soft on the people.
~ Roger Fisher
If dovetailing had to be summed up in one sentence, it would be: Look for items that are of low cost to you and high benefit to them, and vice versa. Differences in interests, priorities, beliefs, forecasts, and attitudes toward risk all make dovetailing possible. A negotiator's motto could be "Vive la différence!
~ Roger Fisher
Having a good BATNA can help you negotiate on the merits. You can convert such resources as you have into effective negotiating power by developing and improving your BATNA. Apply knowledge, time, money, people, connections, and wits into devising the best solution for you independent of the other side's assent. The more easily and happily you can walk away from a negotiation, the greater your capacity to affect its outcome.
~ Roger Fisher
It is easy to forget sometimes that a negotiation is not a debate. Nor is it a trial.
~ Roger Fisher
The participants should come to see themselves as working side by side, attacking the problem, not each other. Hence the first proposition: Separate the people from the problem.
~ Roger Fisher
Sidestep their attack and deflect it against the problem.
~ Roger Fisher
Recast an attack on you as an attack on the problem.
~ Roger Fisher
After the final no there comes a yes and on that yes the future world depends.
~ Roger Fisher
what is the best advice one could give a husband and wife getting divorced who want to know how to reach a fair and mutually satisfactory agreement without ending up in a bitter fight?
~ Roger Fisher
Break the vicious cycle by refusing to react. Instead of pushing back, sidestep their attack and deflect it against the problem. As in the Oriental martial arts of judo and jujitsu, avoid pitting your strength against theirs directly; instead, use your skill to step aside and turn their strength to your ends. Rather than resisting their force, channel it into exploring interests, inventing options for mutual gain, and searching for independent standards.
~ Roger Fisher
The soft negotiating game emphasizes the importance of building and maintaining a relationship.
~ Roger Fisher
In contrast to positional bargaining, the principled negotiation method of focusing on basic interests, mutually satisfying options, and fair standards typically results in a wise agreement. The method permits you to reach a gradual consensus on a joint decision efficiently.
~ Roger Fisher
Even apart from a shared interest in averting joint loss, there almost always exists the possibility of joint gain. This may take the form of developing a mutually advantageous relationship, or of satisfying the interests of each side with a creative solution.
~ Roger Fisher
Rather than resisting the other side's criticism, invite it.
~ Roger Fisher