Quotes About Feedback

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

The simplest type of breakdown exhibits itself as an oscillation in a goal-seeking process which appears only when that process is actively invoked.

The common workshop goal is revision, not suicide.

Asking a working writer what he thinks about critics is like asking a lamppost how it feels about dogs.

Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger.

Define failure as feedback.

Yes, I can handle your telling me what I did or didn't do, And I can handle your interpretations, but please don't mix the two.

People don't get better without follow-up. So let's get better at following up with our people.

Feedback—both the act of giving it and taking it—is our first step in becoming smarter, more mindful about the connection between our environment and our behavior. Feedback teaches us to see our environment as a triggering mechanism. In some cases, the feedback itself is the trigger.

No matter what someone tells him, he accepts it by reminding himself, "I won't learn less." What that means is when somebody makes a suggestion or gives you ideas, you're either going to learn more or learn nothing. But you're not going to learn less. Hearing people out does not make you dumber. So, thank them for trying to help.

For bosses this means closely monitoring how you hand out encouragement. If you find yourself saying, "Great idea," and then dropping the other shoe with a tempering "but" or "however," try cutting your response off at "idea." Even better, before you speak, take a breath and ask yourself if what you're about to say is worth it.

Stop Asking for Feedback and Then Expressing Your Opinion

Marshall Goldsmith

Feedback—both the act of giving it and taking it—is our first step in becoming smarter, more mindful about the connection between our environment and our behavior. Feedback teaches us to see our environment as a triggering mechanism. In some cases, the feedback itself is the trigger. Consider

the best solicited feedback is confidential feedback. It's good because nobody gets embarrassed or defensive.

Le envío pings, pero no recibo respuesta.

Although we cannot all be writers, we all want to be critics.

Sandwich every bit of criticism between two thick layers of praise.

establish the vision; sell your dream, make it clear and alive; trust your people; don't interfere with their work; and give feedback at critical points.

the most successful development occurs when developers talk directly to customers or are part of business teams.

In a three-year period, we had 78 projects, and 77 of them were delivered on time, on budget, and in scope. Then I surveyed the customers and found out that none of them was happy!

Your lyrics lack subtlety! You can't just have your characters announce how they feel! That makes me feel angry!

Don't absorb criticism from people you wouldn't go to for advice.

The employees now things about our business that we don't. We should do a survey and ask them why they think so many people come and go.