Quotes About Feedback

My research collaborator Don Moore points out that police officers spend a lot of time figuring out who is telling the truth and who is lying, but research has found they aren't nearly as good at it as they think they are and they tend not to get better with experience. That's because experience isn't enough. It must be accompanied by clear feedback.

Research on calibration—how closely your confidence matches your accuracy—routinely finds people are too confident.10 But overconfidence is not an immutable law of human nature. Meteorologists generally do not suffer from it. Neither do seasoned bridge players. That's because both get clear, prompt feedback.

Everybody has said, 'I want push-back from you if you see something I don't,' " said Rosenthal. That made a difference. So did offering thanks for constructive criticism.

How skillfully leaders perform this balancing act determines how successfully their organizations can cultivate superteams that can replicate the balancing act down the chain of command. And this is not something that one isolated leader can do on his own. It requires a wider willingness to hear unwelcome words from others—and the creation of a culture in which people feel comfortable speaking such words.

people realized that excessive politeness was hindering the critical examination of views, so they made special efforts to assure others that criticism was welcome. "Everybody has said, 'I want push-back from you if you see something I don't,' " said Rosenthal. That made a difference. So did offering thanks for constructive criticism. Gradually, the dancing around diminished.

effective learning from experience can't happen without clear feedback, and you can't have clear feedback unless your forecasts are unambiguous and scorable. Sound familiar? It should. Drezner cited an article about the IARPA tournament.

As may be seen, there is only one sensible piece of advice to give to those who find themselves having to talk to an author about one of his books without having read it: praise it without going into detail. An author does not expect a summary or a rational analysis of his book and would even prefer you not to attempt such a thing. He expects only that, while maintaining the greatest possible degree of ambiguity, you will tell him you like what he wrote.

L'auteur n'attend nullement un résumé ou un commentaire argumenté de son livre et il est même préférable que ceux-ci ne lui soient pas donnés, il attend seulement, en préservant la plus grande ambiguïté possible, qu'on lui dise avoir aimé ce qu'il a écrit.

On my visits back home, if they saw that I was getting a big head, they'd let me know right away.

That's a big important deal, the way people see you from the stage. Once in a while, I'd ask people, 'How did you enjoy the show?' 'Hey, you looked great.' But how did I sound? That visual look is very important to people.

Listen to clients, employees, and peers and stay open to their ideas, feedback, and answers. Doing so is vital to the success of any leader.

Literally, when I go to the vocal coach, I'm like, 'You are teaching me nothing.' You know?

People are vocal, so you hear the pros and cons of your shows.

My dad has always been vocal about critically appreciating me. If I have done a bad job, he will definitely try to correct me with his inputs.

When you dig down and look at the people who are vocal in their criticism of me, it's a small number.

People are going to like what they like, and they're going to be vocal about what they don't like.

Know your target audience. Always keep them at the forefront of your mind. Understand their lifestyle and what they are looking for. Gather their feedback and use it to tailor your approach. The voice of the consumer is an essential input into the development of any fashion business or blog.

I did a Christmas tour and I sang on that and the response I got was people want to hear more of Chi Chi's voice.

I agree that my films have flopped, and I have been slammed for my nasal voice, my look, and my dialogue delivery. But every time I got a negative feedback, I went out of my way to work on it.

If you keep hearing the same thing over and over again from your fan base, you should pay attention to that. But that's just another bunch of loud voices in your ear. I would imagine it makes it very hard to stay in touch with your own gut. You try to think of it as just another episode, but that never works. It just isn't.

The people inside the company, generally two to three levels down, they know best what's wrong and how to fix it. It's just that their voices aren't being heard. I listen for words, tonality, and language.

The Labour party lost millions of voters because they failed to listen.

We learn by taking action and seeing whether it works or not.

I'm very sensitive to criticism, particularly when it's very, very personal.