Quotes About Integrity

moments of truth ... are best handled face-to-face

Wanting to be popular with your direct reports instead of holding them accountable.

if we weren't willing to tell a client the kind truth, why should they pay us?

At its core, organizational health is about integrity, but not in the ethical or moral way that integrity is defined so often today. An organization has integrity—is healthy—when it is whole, consistent, and complete, that is, when its management, operations, strategy, and culture fit together and make sense.

Listen, this is just an unpleasant part of our job sometimes. Those executives know that I took a bullet for them. I'll make sure they acknowledge that in some way, but I'm not going to punish them for it. Remember, they're paying us to help them make their company more successful, and if I had to be a trial balloon or a strategic piñata to make that happen, so be it.

Truth lies at the heart of a functioning, cohesive team. Without it, teamwork is all but impossible

I knew that these people were not idiots, so the only thing I could attribute their insane response to was a profound lack of courage and intellectual integrity.

It's not that they go out of their way to tick off their clients. It's just that they're so focused on saying and doing whatever is in the best interests of those clients that they stop worrying about the repercussions. They make themselves completely vulnerable, or naked, and don't try to protect themselves.

humble self- confidence.

It's all about standing there naked in front of the client. It's about building trust. And in the end, that means the client trusts them and takes care of them.

Tell the kind truth.

First, we go figure out how to recognize a real team player, the kind of person who can easily build trust, engage in healthy conflict, make real commitments, hold people accountable, and focus on the team's results. Then, we stop hiring people who can't. Finally, we help the people who are acting like jackasses change their ways or move on to different companies.

It's about knowing that in certain moments you have to offer yourself up as a minor sacrifice to help them accomplish what they need to accomplish. Letting them abuse you, on the other hand, would be a terrible disservice. I know it seems like a fine line, but it's a real one, and it can be done.

Trust] requires team members to make themselves vulnerable to one another, and be confident that their respective vulnerabilities will not be used against them.

Moments of truth are best handled face-to-face P.30

But I can assure you that we're going to find the right person. That means everyone here will be interviewing candidates and pushing to find someone who can demonstrate trust, engage in conflict, commit to group decisions, hold their peers accountable, and focus on the results of the team, not their own ego.

Great teams do not hold back with one another," she said. "They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.

What is most important is that team members get comfortable letting their colleagues see them for who they are. No pretension. No positioning.

Talking about a colleague who is not present is not gossip. Gossip requires the intent to hurt someone, and it is almost always accompanied by an unwillingness to confront a person directly with the information being discussed.

No quality or characteristic is more important than trust.

And they don't worry about whether the potential client will take advantage of their generosity; they know that for every client that does, nine others will appreciate their generosity and start to see themselves as a client even before they formally decide to become one.

Perhaps that's the whole point about infidelity, I suggested, not that one has sex but that by doing so one puts at risk someone else's happiness?

You shall not commit adultery. You shall not steal. You shall not give false testimony against your neighbor. You shall not covet your neighbor's house. You shall not covet your neighbor's wife, or his manservant or maidservant, his ox or donkey, or anything that belongs to your neighbor.

for very strangely his officers looked upon Jack Aubrey as a moral figure, in spite of all proofs of the contrary...