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Quotes About Design

Good design starts with an understanding of psychology and technology. Good design requires good communication, especially from machine to person, indicating what actions are possible, what is happening, and what is about to happen.
~ Donald A. Norman
Designers need to focus their attention on the cases where things go wrong, not just on when things work as planned.
~ Donald A. Norman
An affordance is a relationship between the properties of an object and the capabilities of the agent that determine just how the object could possibly be used.
~ Donald A. Norman
Whenever you see hand-lettered signs pasted on doors, switches, or products, trying to explain how to work them, what to do and what not to do, you are also looking at poor design.
~ Donald A. Norman
Cognition and emotion are tightly intertwined, which means that the designers must design with both in mind.
~ Donald A. Norman
Design research supports both diamonds of the design process. The first diamond, finding the right problem, requires a deep understanding of the true needs of people. Once the problem has been defined, finding an appropriate solution again requires deep understanding of the intended population, how those people perform their activities, their capabilities and prior experience, and what cultural issues might be impacted.
~ Donald A. Norman
Most industrial accidents are caused by human error: estimates range between 75 and 95 percent. How is it that so many people are so incompetent? Answer: They aren't. It's a design problem.
~ Donald A. Norman
La stessa tecnologia che semplifica la vita offrendo più funzioni in ciascun apparecchio la complica anche rendendo il dispositivo più difficile da imparare e da usare. Questo è il paradosso della tecnologia.
~ Donald A. Norman
You are designing for people the way you would like them to be, not for the way they really are." When
~ Donald A. Norman
without variability, we cannot innovate. Product development produces the recipes for products, not the products themselves. If a design does not change, there can be no value-added. But, when we change a design, we introduce uncertainty and variability in outcomes. We cannot eliminate all variability without eliminating all value-added.
~ Donald G. Reinertsen
Product development produces the recipes for products, not the products themselves.
~ Donald G. Reinertsen
When I say, "one obvious button," I don't mean "only one button," but rather one that stands out. Make the button a different color, larger, a bolder text, whatever you need to do. Then repeat that same button over and over so people see it as they scroll down the page.
~ Donald Miller
Good stories don't happen by accident, I learned. They are planned.
~ Donald Miller
Branding concerns itself with fonts and colors and design
~ Donald Miller
Where Does Your Call to Action Button Go on the Website?
~ Donald Miller
If you get the header of your website right, you're 50 percent done with your website.
~ Donald Miller
Section 5: The Plan
~ Donald Miller
Keep the Plan Visually Simple
~ Donald Miller
WIREFRAMED WEBSITE THAT WORKS
~ Donald Miller
Inevitably, whoever designs our website is more concerned with colors, images, and "feel" than they are with the words we are using.
~ Donald Miller
The biggest mistake clients make when it comes to websites is making them too complicated. Most businesses need a website that serves a single purpose: it creates sales.
~ Donald Miller
The right questions a designer should be asking are: What is the problem you solve? How does your customer feel after you solve their problem?
~ Donald Miller
By the time you're finished you will have a completed wireframe you can take to your designer. No more wasting money on beautiful websites that don't impact sales.
~ Donald Miller
There should be a "Buy Now" button in the top right corner of your website, and it shouldn't be cluttered with a bunch of other buttons. The same call to action should be repeated above the fold and in the center of your website, and again and again as people scroll down the page.
~ Donald Miller