Quotes About Users

Morrison, Roberts, and I obtained responses from 102 Australian libraries that were users of OPACs. We found that 26 percent of these had in fact modified their OPAC hardware or software far beyond the user-adjustment capabilities

In this book I explain in detail how the emerging process of user-centric, democratized innovation works. I also explain how innovation by users provides a very necessary complement to and feedstock for manufacturer innovation. The ongoing shift of

I conclude this chapter by reminding the reader that studies of the sources of innovation show clearly that users will tend to develop some types of innovations but not all. It therefore makes sense for manufacturers to partition their product-development strategies and portfolios accordingly.

contribution of users is growing steadily larger as a result of continuing advances in computer and communications capabilities.

that can also benefit from them. If user innovations are not diffused, multiple users with very similar needs will have to invest to (re)develop very similar innovations, which would be a poor use of resources from the social welfare point of view. Empirical research

are not diffused, multiple users with very similar needs will have to invest to (re)develop very similar innovations, which would be a poor use of resources from the social welfare point of view. Empirical research shows that new and modified products developed by users often do diffuse widely-and

manufacturer-centric innovation development systems that have been the mainstay of commerce for hundreds of years. Users that innovate can develop exactly what they want, rather than relying on manufacturers to act as their (often

manufacturer-centric innovation development systems that have been the mainstay of commerce for hundreds of years. Users that innovate can develop exactly what they want, rather than relying on manufacturers to act as their (often very imperfect) agents. Moreover, individual users do not have to develop everything they need on their

than users could do this for themselves. Despite this possibility, several factors can drive users to innovate rather than buy. Both in the case of user firms and in

We have 2 million users in the U.S. and about 13 million worldwide in more than 200 countries.

We have 2 million users in the U.S. and about 13 million worldwide in more than 200 countries. We're getting 80,000 new users each day. And more than half a million people are connected via Skype at any given moment.

Usually its users discover sooner or later that their program does not deliver all the desired results, or worse, that the results requested were not the ones really needed.

Too-subtle visual cues are actually a very common problem. Designers love subtle cues, because subtlety is one of the traits of sophisticated design. But Web users are generally in such a hurry that they routinely miss subtle cues.

The goal of the e-mail is not so much to attract viable users as to repel the non-viable ones, who greatly outnumber them.

You can ask other qualifying questions, but ask only 3–5. We used to have a 3-page questionnaire with 17 questions, and many users failed to complete the form. We had success with a chatbot asking one question at a time. Users will get anxious if they have to scroll and complete a big form.

Sometimes, we nerds of technology sort of don't think that the rules necessarily apply to us in the same way, but I think when you produce products that hundreds of millions of people, if not billions of people, are using, we have the same responsibilities as any other person representing the Fourth Estate.

Ultimately, it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life, and brands will have to simply follow suit.

The fashion game is fun for architects to play and diverting for the public to watch, but it's deadly for building users. When the height of fashion moves on, they're the ones left behind, stuck in a building that was designed to look good rather than work well, and now it doesn't even look good.

Failure was part of the path. It was worth the risk. In fact, it was a critical component of growth. By sharing it with our users, we were showing our ultimate confidence in ourselves and our success. We weren't quitting, and we hoped our faith would inspire theirs.

Assumptions for Twitter Employees We don't always know what's going to happen. There are more smart people out there than in here. We will win if we do the right thing for our users. The only deal worth doing is a win-win deal. Our coworkers are smart and they have good intentions. We can build a business, change the world, and have fun.

He wondered why Microsoft's large base of users had never come out in any significant way to defend the company against its critics and speculated that perhaps customers were simply not satisfied with its products. He

Unless you understand the underlying problem, you risk designing a solution that doesn't do what users need—or one that does far more than required. Either way, you're wasting time and money

There are a lot of Yahoo users who live in countries where their freedom of expression and freedom of association is not respected and where the government is trying to put malware on their computers to track them.

Writing works when publications are writing and serving the best interest of their users; numbers are good yardstick but not a way to compensate a person.