Quotes About Understanding

If you argue and rankle and contradict, you may achieve a victory sometimes; but it will be an empty victory because you will never get your opponent's good will.

The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.

there is only one way under high heaven to get the best of an argument - and that is to avoid it .

Flattery is telling the other person precisely what he thinks about himself.

We are interested in others when they are interested in us.

People who can put themselves in the place of other people, who can understand the workings of their minds, need never worry about what the future has in store for them.

Buddha said: 'Hatred is never ended by hatred but by love,' and a misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person's viewpoint.

In a Nutshell - Fundamental Techniques In Handling People • Principle 1 - Don't criticize, condemn or complain. • Principle 2 - Give honest and sincere appreciation. • Principle 3 - Arouse in the other person an eager want.

A person's toothache means more to that person than a famine in China which kills a million people. A boil on one's neck interests one more than forty earthquakes in Africa. Think of that the next time you start a conversation.

The legendary French aviation pioneer and author Antoine de Saint-Exupéry wrote: "I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.

PRINCIPLE 1 The only way to get the best of an argument is to avoid it. PRINCIPLE 2 Show respect for the other person's opinions. Never say, "You're wrong." PRINCIPLE 3 If you are wrong, admit it quickly and emphatically. PRINCIPLE 4 Begin in a friendly way. PRINCIPLE 5 Get the other person saying "yes, yes" immediately. PRINCIPLE 6 Let the other person do a great deal of the talking. PRINCIPLE 7 Let the other person feel that the idea

By becoming interested in the cause, we are less likely to dislike the effect.

If there is any one secret of success," said Henry Ford, "it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

The unvarnished truth is that almost all the people you meet feel themselves superior to you in some way, and a sure way to their hearts is to let them realize in some subtle way that you recognize their importance, and recognize it sincerely.

When a study was made a few years ago on runaway wives, what do you think was discovered to be the main reason wives ran away? It was "lack of appreciation.

The only way to get the best of an argument is to avoid it.

Bernard Shaw once remarked: 'If you teach a man anything, he will never learn.

You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.

the only way to influence people is to talk in terms of what the other person wants.

Let's realise that criticisms are like homing pigeons. They always return home. Let's realise that the person we are going to correct and condemn will probably justify himself o herself, and condemn us in return.

I will chum with you, and suffer when you suffer, and laugh when you laugh. I will bite my tongue when impatient words come. I will keep saying as if it were a ritual: He is nothing but a boy -- a little boy!

to be genuinely interested in other people is a most important quality for a sales-person to possess—for any person, for that matter.

I judge people by their own principles – not by my own.

Be sympathetic with the other person's ideas and desires.