Quotes About Understanding

Buda dijo: El odio nunca es vencido por el odio sino por el amor, y un malentendido no termina nunca gracias una discusión sino gracias al tacto, la diplomacia, la conciliación, y un sincero deseo de apreciar el punto de vista de los demás.

Cooperativeness in conversation is achieved when you show that you consider the other person's ideas and feelings as important as your own.

But it takes character and self-control to be understanding and forgiving.

Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.

Thank your opponents sincerely for their interest. Anyone who takes the time to disagree with you is interested in the same things you are. Think of them as people who really want to help you, and you may turn your opponents into friends.

Become genuinely interested in other people.

Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

certain we are that it is justified. When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it. Remember, there is no other way.

Exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.

When we attempt to use criticism to win an argument, to make a point, or to incite change, we are taking two steps backward.

If out of reading this book you get just one thing—an increased tendency to think always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career. Looking

Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

we like speakers to talk with, and not at, us.

When one person yells the other should listen. When two people yell, there's no communication.

It is an old and true maxim that "a drop of honey catches more flies than a gallon of gall." So with men, if you would win a man to you cause, first convince him that you are his sincere friend. Therein is a drop of honey that catches his heart; which, say what you will, is the great high road to his reason.

Isaac F. Marcosson, a journalist who interviewed hundreds of celebrities, declared that many people fail to make a favourable impression because they don't listen attentively.

Sympathy the human species universally craves.

I have quit telling people they are wrong. And I find that it pays.

Don't criticise them; they are just what we would be under similar circumstances.

Letting the other person feel that the idea is his or hers not only works in business and politics, it works in family life as well.

Now, if we stop thinking about ourselves for a while and begin to think of the other person's good points, we won't have to resort to flattery so cheap and false that it can be spotted almost before it is out of the mouth.