Quotes About Understanding

I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.

Alfred Adler, the famous Viennese psychologist, wrote a book entitled What Life Should Mean to You. In that book he says: "It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others.

The habit of finding fault, of reprimanding—this was my reward to you for being a boy. It was not that I did not love you; it was that I expected too much of youth. I was measuring you by the yardstick of my own years.

Dogs know by some divine instinct that you can make more friends in minutes by becoming genuinely interested in other people than you can in months of trying to get other people interested in you.

Observe Nature, study her laws, and obey them in your speaking.

success in dealing with people depends on a sympathetic grasp of the other person's viewpoint.

the ability to deal with people is as purchasable a commodity as sugar or coffee. And I will pay more for that ability," said John D., "than for any other under the sun.

When someone expresses some feeling, attitude or belief, our tendency is almost immediately to feel "that's right," or "that's stupid," "that's abnormal," "that's unreasonable," "that's incorrect," "that's not nice." Very rarely do we permit ourselves to understand precisely what the meaning of the statement is to the other person.

If you teach a man anything, he will never learn.

Lincoln, "with malice toward none, with charity for all," held

And when Mrs Lincoln and others spoke harshly of the southern people, Lincoln replied: 'Don't criticise them; they are just what we would be under similar circumstances.

Hurting people not only does not change them, it is never called for.

Try honestly to see things from the other person's point of view.

TECHNIQUES IN HANDLING PEOPLE Principle 1—Don't criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.

Nothing good can be accomplished and a lot of damage can be done if you tell a person straight out that he or she is wrong. You only succeed in stripping that person of self-dignity and make yourself an unwelcome part of any discussion.

In other words, don't argue with your customer or your spouse or your adversary. Don't tell them they are wrong, don't get them stirred up. Use a little diplomacy.

Listening is just as important in one's home life as in the world of business.

Ver las cosas según el punto de vista ajeno puede facilitarlo todo cuando los problemas personales se vuelven abrumadores.

By criticizing, we do not make lasting changes and often incur resentment.

THE BIG SECRET OF DEALING WITH PEOPLE

people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

And that was the killer who said: 'Under my coat is a weary heart, but a kind one—one that would do nobody any harm.

Try to build bridges of understanding. Don't build higher barriers of misunderstanding.

when I went fishing, I didn't think about what I wanted. I thought about what they wanted.